Senior Media Specialist Technical Account Manager
Amazon Web Services (AWS)
Guide AWS Elemental media workflows and CloudFront deployments as a Senior Media Specialist Technical Account Manager in Calgary. Apply product expertise across complex customer projects.AWS Applied AI Solutions seeks a senior technical account manager supporting media customers through specification, development, deployment, and acceptance. You will work with Solutions Architects, Product Managers, Engineering, Professional Services, and AWS Support. The work includes customer-facing project delivery, operational ownership, and technical guidance throughout solution lifespans.Key Responsibilities:
Own customer health dashboards for media workflowsDefine project requirements and scope feature ticketsVerify product features and test multi-product workflowsCoordinate releases with customer technical ownersMentor junior Media Specialist TAMs and EngineersRequirements:
Five-plus years supporting distributed application design, implementation, operations, or consultingFive-plus years of technical engineering experienceFour-plus years in technical project or account managementTwo-plus years in software engineering-focused technical rolesKnowledge of video processing or adaptive bitrate streaming technologiesBring customer-facing technical leadership, AWS Elemental knowledge, and media workflow expertise to AWS customer deployments in Calgary.
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Own customer health dashboards for media workflowsDefine project requirements and scope feature ticketsVerify product features and test multi-product workflowsCoordinate releases with customer technical ownersMentor junior Media Specialist TAMs and EngineersRequirements:
Five-plus years supporting distributed application design, implementation, operations, or consultingFive-plus years of technical engineering experienceFour-plus years in technical project or account managementTwo-plus years in software engineering-focused technical rolesKnowledge of video processing or adaptive bitrate streaming technologiesBring customer-facing technical leadership, AWS Elemental knowledge, and media workflow expertise to AWS customer deployments in Calgary.
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Vacancy posted 2 hours ago
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