13571- Employer Specialist

About the Position

At S.U.C.C.E.S.S., the Employer Specialist will grow and develop alongside a diverse team of professionals, making meaningful contributions to our community. The position is within the Career and Youth Services division, specifically the Career & Youth Services – ACCEP-IEHP program. Responsibilities include establishing long‑term relationships with local employers in the health sector to support recruitment needs and create work experience opportunities that lead to sustainable employment for internationally‑educated health professionals.

Reports to: Program Manager

Number of Positions: 1
Compensation: $27.92 – $30.20 per hour

Key Duties & Responsibilities

• Makes cold calls and conducts online or in‑person meetings with potential employers to develop work placement opportunities that match participants’ skills, training, work experience, interests, and career goals.
• Maintains productive ongoing relationships with existing employers and actively reaches out to establish relationships with new employers.
• Provides individualized support to employers in enhancing their ability to better hire, develop, and retain IEHPs.
• Communicates with community partners and employers for marketing and client referrals.
• Works collaboratively with Case Managers to understand IEHPs’ needs and occupational goals.
• Customizes participants’ resumes to fit identified opportunities and conducts mock interviews to prepare participants for job interviews.
• Identifies and develops a strategic service plan that serves both employers’ hiring and the project’s placement needs.
• Performs to achieve weekly and monthly placement goals in accordance with project targets.
• Works with participants individually to identify and match a suitable employer for the Targeted Work Experience intervention.
• Develops a Targeted Work Experience Training Schedule with the participant and employer, specifying placement objectives, goals, milestones, and expected outcomes.
• Provides ongoing support to both participants and employers to ensure training and development objectives are being met.
• Provides professional mentoring or networking opportunities for participants to continue improving employability.
• Keeps track of participant progress and provides regular follow‑up support and guidance to every case‑managed client.
• Provides participants with job maintenance support to achieve sustainable and permanent employment after the targeted work experience period.
• Follows up with participants on a biweekly basis to consistently support, guide, and motivate them.
• Monitors clients who participate in the Targeted Work Experience intervention and provides ongoing support as required.
• Provides intensive training and guidance to prepare participants for the work experience placement.
• Manages the employer database and organizes participants’ files.
• Updates Case Managers on participants’ progress in achieving the goals outlined in their Action Plan.
• Performs other job‑related duties and responsibilities as required.

Education, Training and Experience

• Bachelor’s Degree in Business, Social Sciences, Social Work, Career Development, or Vocational Rehabilitation.
• Certified Career Development Practitioner (CCDP) or equivalent designation, or a demonstrated plan to pursue a similar designation.
• Two years of work experience in a social service environment as a job developer, employer liaison, job coach, or employment case manager.
• Experience connecting with employers to provide job experience for clients.
• Experience and knowledge in career counseling.
• Experience working with individuals who have complex barriers and a broad range of cultural backgrounds.
• Experience facilitating workshops and group activities.
• Knowledge of labour market trends and information in Ontario.

Job Skills & Abilities

• Excellent written and verbal communication skills.
• Ability to build partnerships with employers, community agencies, and other stakeholders.
• Ability to provide job search support for internationally trained professionals.
• Ability to conduct and interpret client needs assessments.
• Ability to support clients in developing realistic and achievable Action Plans.
• Ability to establish and maintain mentor/coach relationships with participants.
• Ability to communicate effectively with employers and other stakeholders.
• Ability to work independently and as part of a team.
• Excellent technical skills in MS Office and web‑based applications.
• Excellent attention to detail and commitment to excellence in service delivery.

Additional Information

• Criminal Record Check required.
• Ability to work at multiple outreach locations across Greater Toronto.
• Ability to work occasionally on weekends and evenings as required.

Benefits

• Paid time off, monthly wellness days (up to 12 days per year).
• Additional agency holidays (2 additional statutory holidays).
• 3 weeks annual vacation (starting) and up to 6 weeks (maximum).
• Company‑funded pension (GRRSP).
• Extended health and dental plan.
• Employee and family assistance programs.
• Access to wellness programs and more.

S.U.C.C.E.S.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.