Toronto Hydro Energy Programs Associate
Toronto Hydro
Help Toronto Hydro customers navigate programs, services, and incentives from a hybrid Toronto workplace. Use stakeholder engagement and reporting skills across assigned accounts.This Contract, Customer Energy Management Associate supports energy management programs and customer initiatives for commercial, institutional, municipal, and multi-residential portfolios. You will coordinate projects, prepare customer materials, and contribute to program outcomes. The position supports senior-led strategies through customer insights, performance reporting, and account management.Key Responsibilities:
Guide customers toward relevant programs, services, and incentivesBuild relationships with customers and internal stakeholdersCoordinate workshops, webinars, outreach, and engagement initiativesPrepare profiles, account plans, presentations, and business casesTrack commitments and follow-up actions for timely resolutionRequirements:
Undergraduate degree in business, energy, sustainability, or related disciplineThree or more years of relevant professional experienceExcellent verbal and written communication skillsAbility to manage multiple priorities and deadlinesCustomer-focused approach delivering exceptional experiencesBring customer service, stakeholder engagement, and project coordination expertise to Toronto Hydro’s customer energy programs.
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Guide customers toward relevant programs, services, and incentivesBuild relationships with customers and internal stakeholdersCoordinate workshops, webinars, outreach, and engagement initiativesPrepare profiles, account plans, presentations, and business casesTrack commitments and follow-up actions for timely resolutionRequirements:
Undergraduate degree in business, energy, sustainability, or related disciplineThree or more years of relevant professional experienceExcellent verbal and written communication skillsAbility to manage multiple priorities and deadlinesCustomer-focused approach delivering exceptional experiencesBring customer service, stakeholder engagement, and project coordination expertise to Toronto Hydro’s customer energy programs.
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Vacancy posted 1 hour ago
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