Branch Manager - Tillicum Mall (Victoria)

At Coast Capital, we’re not dreaming about a better future, we’re building one.
Part of the Coast Capital Savings Federal Credit Union family of brands, we’ve been unlocking financial opportunities that positively impact people and communities for more than 85 years. We believe that every Canadian deserves a financial partner who actually cares how things turn out and driven by our social purpose, we look at everything we do through the lens of how we can help our members, employees, and communities. We’re deeply committed to making our financial cooperative a great place to work—Coast Capital is a platinum member of Canada’s Best Managed Companies and one of Canada’s Most Admired Corporate Cultures.
Branch Manager - Tillicum Mall (Victoria)Nov 12, 2026
Location(s):
Tillicum Branch
Job Type:
Full Time Regular
myWork Program:
Office
Starting Salary Range:
$96,800.00 - $125,900.00
Background Screening Requirement
Enhanced Criminal Record Check
Credit Check
Identity Verification
Employment Verification
References
What’s the job?We’re looking for a community driven leader to give direction, guidance and coaching to the Branch employees to continue providing and enhancing execeptional service for our members. As Branch Manager, you’ll use your many skills to lead the Branch and provide Coast Capital’s style of simple financial help to our members and improve our local communities.
What you will do every day:
Like a super hero you will exceed your member’s expectations with their banking needs.
Shake hands and build relationships with your members and the local community. Basically, establishing the Coast Capital name in the local market.
Use your best hockey analogies to coach your team in developing their sales skills, building effective relationships and embracing our purpose, mission, values, brand and business practices.
Get a natural high from your team’s successes;
whether it be achievinga sales target or helping a team member grow their career within Coast Capital.
Exemplify our “How can we help you?” brand while achieving sales, growth and profitability across each area of our business.
Rub elbows with the General Insurance, Investments and Commercial departments to achieve our business and member experience strategies.
Create a high-performing team by selecting, engaging, developing and retaining star performers.
And let’s not forget that you’ll have to opportunity to oversee core branch operations to ensure consistency, accuracy, safety and adherence to policy, procedures and regulatory requirements.
Break out of the standard banking job and start your career with Coast Capital.
Who are we looking for?
While we don’t need mathematical geniuses, we do need leadership super stars. We need leaders who understand the importance of “leading from the front” where you bring business strategy to life, shifting the words on a page to an engaging call to action.
You take pride that you survived and thrived in completing your diploma or degree in Business Administration, Economics or in a related area.
You’ve lived and breathed a similar position for a minimum of 7 years with proven success in achieving business strategies in a financial institution, such as a bank or credit union
Plus you have a minimum of 3 year’s leadership experience.
You are a Zen master of risk management and security compliance, deposit and lending processes.
Your leadership skills are so honed that teams have willingly walked over hot coals to follow you;
you believe in coachingemployees to success, growing and training individuals and rewarding and recognizing employees.
You are the master of helpfulness.
You are a multi-tasking prodigy, able to efficiently and effectively prioritize and organize what needs to get done coupled with a high attention to detail.
The ability to hang your Mutual Funds license on your office wall.
Your knowledge of the local market will be key for business development.
Your presentation skills will wow anyone that is attending.
Equity, Diversity & Inclusion at Coast CapitalDon’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.
At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.
Coast Capital is committed to providing an accessible recruitment experience. If you are a candidate with a disability and require accommodation(s) during any stage of the recruitment process, please contact us at View email address on ca.hrm.tc or View phone number on ca.hrm.tc. This contact is intended solely for inquiries or feedback related to accessibility barriers, accommodation requests or alternate format requests. We will work with you to ensure your needs are met. You will only receive a response to inquiries related to these topics.
Why join Coast Capital Savings?
Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.
Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.
An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.
We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities.
Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.
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