Senior Field Service Technician

Serve Smurfit Westrock customers across the Greater Toronto Area as a Senior Field Service Technician specializing in mechanical troubleshooting and installations.

This fully competent technician independently services Smurfit Westrock equipment with limited supervision. The work combines mechanical diagnosis, working electrical knowledge, customer training, and preventive maintenance. Strong communication, digital reporting, and safety awareness support effective service in customer environments.

Key Responsibilities:

• Install, maintain, service, and troubleshoot customer equipment independently
• Diagnose mechanical and electrical issues efficiently
• Perform machinery audits and preventive maintenance visits
• Train customer operators and maintenance personnel
• Explain repairs and preventive recommendations clearly

Requirements:

• Two to five years of mechanical field service experience
• Strong mechanical troubleshooting and working electrical knowledge
• Ability to work independently in customer environments
• Understanding of OSHA and site specific safety requirements
• Up to 70–80% domestic travel with own transportation

Apply mechanical troubleshooting, equipment installation, and customer training skills as a Senior Field Service Technician.