Senior Servicenow Itsm Engineer Helsinki

SUOMEN OSUUSKAUPPOJEN KESKUSKUNTA

ServiceNow-osaaminen ja ITSM-kehitys yhdistyvät SOK:n Senior Engineer -tehtävässä Helsingissä, Ässäkeskuksen toimistolla ja osittain etänä.Vastaat ITSM-ratkaisujen sovellus- ja ratkaisukehityksestä ServiceNow-teknologia-alueella sekä PagerDuty-alustan hallinnasta. Suunnittelet ja toteutat ratkaisuja, ylläpidät kehitysputkea ja varmistat kokonaisarkkitehtuurin mukaisuuden. Ohjaat kehitystiimiä, tuet kehittäjiä ja toimit mentorina eri liiketoiminta-alueiden tarpeissa.Keskeiset vastuut:
Analysoi ITSM-kehitystarpeita ja määrittele ratkaisusuunnitelmiaSuunnittele ja toteuta ServiceNow-ratkaisuja kokonaisarkkitehtuuriin sopivastiYlläpidä kehitysputkea ja edistä kehitystöiden tehokasta etenemistäOhjaa kehitystiimiä sekä mentoroi ja tue muita kehittäjiäRatko järjestelmäympäristöjen ja integraatioiden haasteita yhteistyössäOdotukset:
Tyypillisesti viiden vuoden kokemus ITSM-sovelluskehityksestäKokemusta ITSM-järjestelmistä teknisessä roolissaVahva ITSM-työkaluosaaminen ja ServiceNow-syväosaaminenHyvät viestintätaidot suomeksi ja englanniksiKetterien sovelluskehitysmenetelmien tuntemusSenior ServiceNow ITSM Engineerina vaikutat ratkaisujen jatkuvuuteen, käyttäjätyytyväisyyteen ja kehitystiimin onnistumiseen SOK:lla.
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