Billing Administrative Assistant

ABOUT GOWLING WLG

At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East, and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion, and commitment to the delivery of outstanding client service.

When it comes to diversity, we not only accept it — we celebrate it, support it, and thrive on it. To create an engaging and rewarding place to work, we seek to attract talented people from a diverse range of backgrounds and cultures. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Firm member satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. Our diverse group of legal professionals, law students, law clerks/paralegals, legal administrative assistants and business support staff work together as a team and are respected and valued for their individual contributions.

PROFILE

The Billing Administrative Assistant coordinates and processes all billing related functions for specific department. Provides administrative support as needed to members of the designated team. This position receives some direction or guidance; some tasks and objectives are accomplished independently.

RESPONSIBILITIES

The incumbent's responsibilities will include and are not limited to the following:

• Request and process all pre-bills ensuring accuracy of details.
• Review and edit text narratives in dockets for accuracy
• Provide regular invoicing to clients and process accordingly.
• Make necessary amendments to bills and submit for production of invoices. Review final copies and submit to professionals for signing and distribution via mail out or email.
• Review, code and obtain approval for invoices and scan and save into the system.
• Ensure client contact information is kept current in all systems.
• Receive incoming payments, process trusts and refunds from future transaction deposits.
• Liaise with accounting and accounts receivable team on the collection of payments and follow up with clients on billing requirements.
• Process trust cheque requisitions
• Other duties as required.

QUALIFICATIONS

• Post Secondary Diploma
• Minimum 3 years experience in an administrative role and/or billing experience
• Ability to communicate effectively with other Firm members, with the aptitude to take care of clients' needs in a professional and courteous manner
• Ability to use discretion when dealing with confidential information
• Capacity to work independently, as well as in a team environment
• Produce a high quality and quantity of work product, occasionally under tight timelines
• Able to prioritize and to redefine priorities when necessary
• Handle stress in a business-like manner
• Knowledge of Microsoft 365 with a strong knowledge of Excel

Gowling WLG firm members benefit from a hybrid work environment.

Not sure if you meet all the requirements? If you are excited about this opportunity but your experience does not align perfectly with every qualification in the , we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.