Intermediate Business Analyst

We are seeking a versatile Intermediate Business Analyst to bridge the gap between business leads, UX/service designers, and technical development squads. In this role, you will facilitate requirements gathering sessions, define Agile epics and user stories, and produce comprehensive current-state and future-state process models. Operating within fast-paced Agile and hybrid delivery frameworks, you will collaborate closely with product owners, UX designers, and QA specialists to translate complex business needs into clear, actionable specifications that drive high-quality software solutions.

Location: Toronto, ON (Hybrid – 3 days in office)

Duration: 6-month contract

Public Sector Experience: Preferred.

Advantages

• Agile & Hybrid Impact: Drive end-to-end user story creation and sprint execution across modern Agile environments.
• UX & Design Collaboration: Work closely with UX and service designers to bridge human-centered designs with technical specs.
• Balanced Hybrid Model: Enjoy flexibility with a structured 3-day onsite presence in Toronto.
• Full SDLC Involvement: Influence every project stage from initial requirements discovery through to UAT validation.

Responsibilities

• Lead requirements gathering workshops, interviews, and working sessions with cross-functional business, architectural, and technical stakeholders.
• Document business requirements (BRDs), functional and non-functional requirements (FRDs/NFRs), epics, user stories, and acceptance criteria in Jira and Confluence.
• Collaborate closely with UX and service designers to translate user needs, wireframes, and content designs into clear business requirements.
• Perform gap analyses and produce current-state and future-state process maps, system interaction models, and data flow diagrams.
• Support Product Owners in backlog refinement, sprint planning, defining the "Definition of Done", and prioritizing user stories.
• Partner with QA teams to validate requirement coverage, review test plans, and support User Acceptance Testing (UAT) execution.
• Maintain comprehensive project documentation, requirements traceability matrices, RAID logs, and status reports.
• Ensure all documented solutions align with organizational standards, security policies, and accessibility guidelines.

Qualifications

• Business Analysis Experience: 5+ years of dedicated experience as a Business Analyst in large, complex enterprise environments (Strictly Required).
• Agile Methodology Proficiency: Demonstrated experience working in Agile project delivery models, actively participating in sprint planning, backlog refinement, daily stand-ups, and retrospectives (Strictly Required).
• Requirements & Analysis Expertise: Proven ability to gather, document, and validate business and technical requirements, including epics, user stories, BRDs, FRDs, and NFRs (Strictly Required).
• Process Modeling & Workflow Design: Strong skills in process mapping, workflow modeling, and producing current-state vs. future-state diagrams using tools such as Visio (Strictly Required).
• Stakeholder Facilitation: Demonstrated experience facilitating workshops and requirements sessions across multidisciplinary teams (Strictly Required).
• UX Design Collaboration: Hands-on experience working closely with UX and service designers to document user needs from wireframes and content designs (Strictly Required).
• Technical Toolset Proficiency: Hands-on experience using BA tools such as Jira, Azure DevOps, Confluence, and process mapping software.
• Education: Post-secondary education in business, computer science, or a related discipline (or equivalent practical experience).

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity‑seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non‑binary/gender non‑conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on apply.j-vers.com to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.