Security Manager (Women'S College Hospital)

Position: Security ManagerLocation : Women's College Hospital Downtown Toronto, ONBUILD YOUR CAREER AT BLACK & MCDONALDBlack & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With 100 years of diverse market experience, we are a forward thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.
ABOUT THIS CAREER OPPORTUNITYBlack & McDonald’s Facilities Management & Operations team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.
The Security Manager position is based in Toronto and reports directly to the Facility Manager. The role involves overseeing security operations at a prominent healthcare facility in the area. Duties and responsibilities include but are not limited to:
Supervise and coordinate the activities of the security team, including scheduling, training, and performance evaluations
Monitor and manage all security operations, including access control, surveillance systems, and emergency response procedures.
Conduct regular security assessments and audits to identify potential risks and implement corrective actions.
Respond to and investigate security incidents, including alarms, disturbances, and safety breaches, and prepare detailed reports.
Collaborate with other hospital departments, such as Human Resources, Risk Management, to support overall safety and security initiatives and address any interdepartmental security issues
Act as the primary point of contact for liaising with union stewards, address and resolve any issues related to union matters, including grievance handling and contract interpretation
Participate in union meetings and negotiations as required, ensuring compliance with collective bargaining agreements
Oversee and conduct annual audits to ensure compliance with organizational and regulatory standards, manage and maintain the security and distribution of keys, ensuring proper documentation and control measures are in place
Develop and implement security policies, emergency response plans and procedures to enhance safety and compliance with hospital standards and regulations
Provide leadership and guidance to security personnel, fostering a positive and professional work environment.
Ensure that all security equipment and systems are properly maintained and functioning effectively.
Coordinate with local municipal and other law enforcement agencies as required.
Maintain accurate records of security incidents, staff activities, document controls/record keeping and other relevant information on our Shared Database
Regularly update and maintain post orders, ensuring they reflect current operational procedures and policies, ensure all relevant staff are informed of and trained on updated post orders to maintain consistency and effectiveness in operations
Work with Emergency Preparedness team to develop and implement emergency response processes and conduct Code drills in the hospital.
Manage our physical security vendor and security integration specialist.
Maintain any security initiatives that are being implemented to our security program.
Review monthly budgets and maintain a multi-million-dollar budget.
Responsible for maintaining the annual preventative maintenance program at one of our work centres and scheduling vendors as required.
Rotating on-call work will be required in this role for any after-hours emergencies.
Assist in vendor relationship management and arrange for service in the case of major repairs.
Define and identify KPI & rework metrics that are not captured within existing ERP system.
Conduct monthly workplace inspections to verify quality, safety and compliance of the standards and regulations.
Other duties as required.
COMPETENCY REQUIREMENTS
Communicates Effectively
Customer Focus
Holds Self and Others Accountable
Teamwork and Collaboration
Values and Respects Others
EDUCATION REQUIREMENTS
High School Diploma or equivalent
Degree or Diploma in Criminal Justice, Security Management, or related would be considered an asset.
Valid Security Officer License and/or certifications as required by local regulations
WORK EXPERIENCE REQUIREMENTS
3 years’ experience in a security management or supervisory role, preferably within a healthcare or institutional setting
SKILLS, ABILITIES, AND OTHER REQUIREMENTSProficient knowledge and understanding of:
Strong knowledge of security operations, emergency response procedures, and safety regulations
Excellent leadership, communication, and interpersonal skills
Ability to handle sensitive, high-pressure situations with professionalism
Proficiency in using security systems, including surveillance cameras and access control systems
Organization and time management
Meet all deadlines.
Ability to multi-task
Proficient user of:
Strong Excel and JD Edwards or an Oracle-based ERP system are considered an asset (Additional training will be provided as required).
Microsoft 365 (Word, Excel, PowerPoint)
The expected salary range for this role is between $85,000 - $90,000 per year. The starting salary will be determined based on several factors such as the successful candidate’s qualifications, including but not limited to education and experience. Base pay is one component of Black & McDonald’s total rewards package. Total rewards vary by position and may include additional offerings such as group insurance benefits, pension plan, annual discretionary bonus, career development programs, and other HR programs.
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
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