Enterprise It Change Manager

RBC

Modernize IT change management at RBC in Toronto using technical risk assessment, automation, and performance analytics across enterprise processes.As Enterprise Change Enablement Manager, you will balance Standard Change Template governance with strategic process modernization. The role supports product ownership, agile frameworks, and capability investments. You will help evolve IT Change Management into a streamlined change enablement function.Key Responsibilities:
Review and approve Standard Change Templates against compliance and risk standardsConduct annual template renewals, modifications, and retirementsSupport Change Review Boards, Enterprise CAB, and Low-Risk queuesCoach users on change record quality and compliance proceduresTrack KPIs, toil reduction, efficiency gains, and performance dashboardsRequirements:
Bachelor’s DegreeTwo to four years in IT Change Management or technical operationsTechnical risk assessment and impact analysis capabilitiesStrong organization, time management, and quality assurance mindsetPerformance analytics, stakeholder management, and teamwork experienceApply IT change governance, automation, and analytics skills to advance RBC’s enterprise change enablement function in Toronto.
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