Endpoint Operations Engineer at Electronic Arts

Become an Endpoint Operations Engineer with Electronic Arts in Vancouver. This role drives improvement in endpoint deployment and hardware support processes on-site. In this 12-month contract position within the EAIT group, you will manage endpoint farms and provide on-call support as needed. You'll focus on troubleshooting offline endpoints and collaborating with development teams to enhance deployed solutions. Your contributions will significantly impact operational practices. Key Responsibilities:

• Improve operational practices for endpoint farms
• Manage installations, upgrades, and troubleshooting of devices
• Reimage systems and configure farm environments
• Collaborate with technicians for escalated support issues
• Participate in after-hours support rotation for local studio

Requirements:

• Strong customer service mindset with proactive tendencies
• Extensive experience with endpoint devices and environments
• Knowledge of scripting languages like Python and PowerShell
• Familiarity with Active Directory and enterprise tools
• Experience with metrics visualization tools and CI/CD systems

Leverage your technical expertise and support Electronic Arts’s endpoint operations in Vancouver. #J-18808-Ljbffr