Online Sales and Support Agent (Calgary South)
Full-time
Trail Appliances
Who we are:
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.
The position:
As a key part of our customer experience team, this role supports Trail Appliances’ commitment to delivering top-notch service by assisting customers through live chat and other channels, handling inquiries, and processing online orders with care and efficiency. Reporting to the Sales Manager, you’ll help ensure every interaction reflects our dedication to expert guidance and customer satisfaction.
What we offer:
We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:
- Health & dental benefits
- Personal care days
- Statutory holidays off
- Employee & family assistance program
- Staff incentives and rewards
- Employee discounts
What you’ll be doing:
- Engage and assist customers through online chat to identify and recommend appliances that meet their needs
- Process and manage online orders, ensuring a smooth and high-quality customer experience
- Support various departments to enhance customer satisfaction, drive sales, and reduce costs
- Build rapport with online customers to complement and support in-store sales efforts
- Maintain strong product knowledge to provide accurate and helpful information to customers
What you need to be successful:
- Experience with Zendesk or similar cloud-based customer service platforms
- Excellent verbal and written communication skills
- Strong customer focus with a passion for problem-solving
- Proficient computer skills with typing speed of 60 wpm
- Well-organized with solid administrative abilities
- Previous sales, customer service, or online chat experience is an asset
Availability:
This is a full-time position and will require you to be available:
Monday to Friday from 9:00am to 6:00pm
Saturday from 10:00am to 5:00pm
Sunday from 11:00am to 5:00pm
We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Online Sales and Support Agent (Calgary South) in Calgary, AB vacancy
- ...reputation as an industry leader. The position: As a Contract Sales Representative at Trail Appliances, you will contribute to our... ...: We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth...SuggestedLong term contractFull timeContract workMonday to friday
- ...Manager, the Product Administrator plays a key role in supporting the accuracy, coordination, and flow of product... ...deliver exceptional service to our customers. This position supports product data management, sales initiatives, and purchasing and billing processes while...SuggestedFull timeWork at officeMonday to fridayAfternoon shift
- ...build a reputation as an industry leader. The position Reporting to the General Manager, Service and Installation, the Service Support Clerk plays a key role in delivering an exceptional customer experience by providing administrative and customer service support to the...SuggestedFull timeMonday to friday
- ...issues between stakeholders to ensure smooth operations. What we offer: We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking...SuggestedFull timeMonday to friday
$17 - $19 per hour
...customer experience that sets us apart in the industry. What we offer: We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking...SuggestedFull time- ...Why Trail? At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail... ...rented out appliances at their bottle depot on Macleod Trail in Calgary. From those humble beginnings, Trail Appliances has grown to become...Full timeMonday to friday
- ...: As a Senior Software Developer , you'll play a key role in building and enhancing the technology that powers our business and supports exceptional customer experiences. Working across the full software development lifecycle, you'll design, develop, integrate, and support...Long term contractFull timeMonday to friday
- ...payroll processing, benefits administration, and maintenance of employee records for both salaried and hourly team members. This role supports compliance with payroll legislation and company policies, responds to employee inquiries, and assists with reporting and...Hourly payFull timeWork at office
- ...position: Reporting to the Accounting Manager, the Accounting Clerk plays a key role in maintaining accurate financial records that support the company’s commitment to delivering a reliable and seamless customer experience. This position is responsible for account and bank...Full timeMonday to friday
$17 per hour
...ensuring every customer feels heard, valued, and supported. What we offer: We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship... ...filing systems. Collaborate with sales consultants and team members to provide optimal...Full time- ...homes, and provide helpful information that supports a positive and memorable first impression—... ...through an informative and welcoming sales centre experience. Your comfort with digital... ...purchase experience unlike any other in the Calgary market, and a home our clients love, and...Part timeCasual workInternshipLive InWork from homeFlexible hoursAfternoon shift
- ...Health Care Aide - South Calgary CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers , operating in more than 800 communities across the country. Our teams work...Full timePart timeCasual workFlexible hoursWeekend work
$32 - $40 per hour
Do you have a passion for safety, and thrive on continual improvement? Do you enjoy facing new exciting challenges each day? Are you a natural problem solver and enjoy investigating root safety concerns and incidents? Seymour Pacific Developments Ltd. is a national leader...Hourly payFull timeTemporary workImmediate start$600 per day
...focused Pediatrician \ to join a well -established community pediatric clinic in Calgary, Alberta. \ \ This busy referral -based practice provides comprehensive pediatric care in a supportive, collegial environment with a strong reputation among referring physicians and...Full timeWork at officeFlexible hours1 day per week- ...the design, manufacture, and sales of wireless communication modems... ...for developing and supporting revenue growth in assigned territories... ...products and discuss applications Support customer OEM integration and... ...*** Firmware Developer (Calgary) Microhard has a position open...Full timeFor contractorsCasual workWork at officeWorldwide
- ...designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in the stores....OnlineFull timePart timeWork from homeFlexible hoursEarly shift
$36 per hour
...Mall The Role We are seeking motivated Sales Representatives to act as the face of Neo Financial in Calgary locations. You will be directly responsible for customer... ...world-class products to providing exceptional support at every step of their journey. If this resonates...Long term contractFull timeContract workPart timeLocal areaFlexible hours- ...that fits into any lifestyle. Our Field Sales teams work closely with our customers and... ...connecting with people, and working in a supportive team environment, consider building your... ...Work Location: 2723 - 37th Avenue NE (142), Calgary, AB Travel Requirements: Up to 10%...Full timeContract workShift work
- ...build a reputation as an industry leader. The position: As a Sales Manager , you will play a key role in driving the success of our... ...: We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth...Full time
$17.5 per hour
...Kognitive Sales Solutions, in partnership with Canadian Tire, is on the lookout for highly motivated, sales-driven individuals who can... ...level of confidentiality as you work with customer information ~ Support in multiple store locations within your assigned region as needed...Permanent employmentFull timeFlexible hours$16 per hour
...our client’s energy plans and services, ensuring customers feel informed, supported, and confident in their decision. ~ Guide customers through the enrollment process, successfully closing sales while maintaining a focus on delivering value and building long-term trust....Long term contractPermanent employmentFull timePart timeFlexible hoursAfternoon shift- ...opportunity for anyone looking to establish a career in sales. Associate Sales Professional Based out of our Calgary location, you will be responsible for securing new... ..., targeted cold calls and competitive research Support the Sales Team and/or partake in Regional or...Full time
- ...The Role We are looking for a motivated Sales Team Lead to manage and inspire a team of... ...management. Lead by Example: Provide hands-on support at events, troubleshoot issues, and... ...collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas...Long term contractFull timeFixed term contractFlexible hoursNight shiftWeekend workAfternoon shift
$40k - $50k per year
...note this position is only open to candidates living in or near Calgary, AB. While you will be working remotely - being within the Calgary... ...and telephone inquiries through the use of multiple customer support tools and personal product knowledge Building sustainable relationships...Full timeRemote workFlexible hours$150k - $210k per year
...At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As... ...We are seeking an energetic, visionary Vice President of Sales for our Calgary Branch to join our high-performing, innovative sales team....Long term contractFull timeTemporary work- ...resultswould be a much harder sell. Werelooking for a Director of Sales for the Calgary Region who knows how to bring people properties and business... ...and continuous growth. ~ Recruit onboard coach and support sales talent through meaningful mentorship clear performance...Daily paidLong term contractFull timeWork at officeWork from homeFlexible hours
$44k per year
...care. The Opportunity We are on the lookout for a Customer Support Specialist who comes from a strong customer service background,... ...flexibility to work where you work best, with Ottawa, Kelowna, or Calgary required for this role. Flexible PTO and competitive pay,...Full timeRemote workFlexible hours- ...Role Overview As a Phone Support & Customer Service Agent at Reach, you’ll help deliver exceptional support experiences to customers across our global... ...ecommerce and payments platform. Working as part of our Calgary-based Phone Support team, you’ll handle customer inquiries...Remote jobFull time
$18 per hour
...Are you someone who lights up a room and genuinely enjoys connecting with people? Kognitive Sales Solutions is hiring Retail Sales Consultants across Canada to represent one of the country's most trusted financial brands inside major retail locations. This is a people-first...Hourly payLong term contractPermanent employmentFull timePart timeFlexible hours- ...Kognitive Sales Solutions is growing its in-store sales team and we are looking for driven, personable individuals who thrive in a retail... ...strict confidentiality in every interaction ~ Travel to and support multiple store locations across your assigned territory as needed...Hourly payPermanent employmentFull timePart timeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Online Sales and Support Agent (Calgary South). Be the first to apply!
Related searches
- junior sales representative Calgary, AB
- automotive sales consultant Calgary, AB
- inside sales representative Calgary, AB
- sales negotiator Calgary, AB
- dental sales rep Calgary, AB
- outside sales rep Calgary, AB
- représentant ventes externes Calgary, AB
- design sales consultant Calgary, AB
- beauty sales consultant Calgary, AB
- door-to-door sales representative Calgary, AB