Senior Account Director at Deltatre

Drive client success at Deltatre as a Senior Account Director in North America. You'll manage large enterprise accounts, fostering relationships with key broadcasters in sports and media. As an Account Director, you will own two to three significant client accounts, ensuring renewals, upselling, and cross-selling opportunities are met. Collaborate closely with Sales, Product, and Delivery teams to ensure client satisfaction and resolve any issues. Your expertise in account management and understanding of enterprise technology will guide strategic growth in your accounts. Key Responsibilities:

• Manage day-to-day client relationships and escalate issues
• Present business reviews and showcase delivered value
• Collaborate to resolve client issues with technical teams
• Own account growth metrics, including renewals and upsells
• Identify opportunities and risks within client accounts

Requirements:

• 6+ years in account management or customer success
• Proven experience with large enterprise account ownership
• Quantifiable results in client renewals and upsells
• Familiarity with broadcasting or sports technologies
• Ability to travel for client meetings

Leverage your expertise in enterprise account management and technology to secure client satisfaction and growth at Deltatre. #J-18808-Ljbffr