Senior Client Strategy Program Manager

Guide client strategy for specialty programs at Shoppers Drug Mart’s Specialty Health Network in Mississauga. Bring account management and financial acumen to complex programs.As Senior Program Manager, you will serve as a strategic partner and primary client contact. You will influence decisions, identify risks and opportunities, and support program growth. The role requires leadership across stakeholders, strong communication, and accountability for contractual and financial commitments.Key Responsibilities:
Act as primary client contact and trusted strategic partnerIdentify program risks, opportunities, and mitigation strategiesEstablish business plans and deliver financial targetsSupport RFPs and develop or renew program contractsOversee customer-service excellence and contractual commitmentsRequirements:
Five-plus years of account management or equivalent relevant experienceExperience interacting directly with clients and senior stakeholdersBusiness and financial acumen with hands-on budget managementAbility to manage complex priorities, risks, and dependenciesBilingualism is an assetBring strategic influence, client partnership, and financial discipline to specialty program growth within Shoppers Drug Mart’s healthcare network.
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