Hybrid Bilingual Senior Consultant at Bell

Join Bell as a Hybrid Bilingual Senior Consultant, specializing in solution integration for contact centers. Drive innovation with cloud technologies and enhance your career in Montreal. This role supports candidates with a strong background in technical solutions, particularly in contact center environments. Your responsibilities will include project management and client interaction, all while integrating advanced technologies like AI chatbots and call routing. You'll learn about cutting-edge solutions with mentoring support from experienced colleagues. Key Responsibilities:

• Develop and configure contact center solutions effectively
• Collaborate across teams to ensure successful project outcomes
• Conduct thorough functional and technical analyses
• Monitor technology trends and implement improvements
• Identify innovative strategies for increased efficiency

Requirements:

• Experience with contact center tools from leading tech companies
• Background in cloud computing architecture
• Proficiency in both English and French
• Bachelor's degree in computer science or similar field
• Security clearance required for federal work

Leverage your bilingual skills and technical knowledge to excel at Bell, where innovation meets collaboration. #J-18808-Ljbffr