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Global Aws Support Leader | Ai-Driven Operations

Ingram Micro

Winnipeg, MB
Ingram Micro Canada in Mississauga is seeking a senior leader to run our global AWS Partner-Led Support operations. You’ll direct a diverse team of engineers and Technical Account Managers across time zones, owning high‑impact incidents and guiding diagnosis.The role focuses on scaling via AI, building a knowledge base, and coordinating with AWS, Product and Engineering to fix root causes. A Bachelor’s degree in Engineering or IT and 8+ years in cloud support are required.
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Vacancy posted 1 hour ago
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