Sales Specialist

Location: 1256 3rd Ave S. Lethbridge

About Us: Lethbridge Sewing Centre specializes in sewing machines, quilting fabrics, and sewing and quilting-related products, offering a vibrant work environment for creative individuals.

What We’re Looking For

• Passion for Sewing and Quilting: You have a genuine love for all things related to sewing and quilting.
• Dedicated to Learning: Show enthusiasm for acquiring new skills, keeping up with industry products and trends, and embracing challenges.
• Interpersonal Skills: Outgoing, enthusiastic, and eager to help both customers and staff.
• Communication Skills: Strong verbal and written communication skills and a positive attitude.
• Trustworthy: Reliable, with basic math and excellent time management skills.
• Self-motivated: Use downtime to build product knowledge and maintain the appearance of the store.

Key Responsibilities

• Deliver professional and enthusiastic customer service. Assist customers in making purchases of sewing machines, quilting fabrics, and supplies.
• Provide after-sale support, including guiding customers in understanding and using their new purchases effectively.
• Acquire new skills as new equipment becomes available.
• Support the maintenance of the store, organize merchandise, and create visually appealing displays to enhance the in-store experience.
• Collaborate with staff to foster a positive and productive work environment.
• Handle cash and perform opening and closing procedures.
• Assist in keeping the store clean and tidy.

Position: Part-time Service Technician

What we are looking for

• Mechanical Aptitude: Strong interest in how machines work, with the ability to diagnose and repair both small, older machines and large, modern computerized embroidery and sewing machines. Training will be provided, but a natural mechanical mindset and attention to detail is essential.
• Commitment to Learning: Willingness to continuously develop skills and adapt to new technologies and equipment.
• Customer Service & Communication: Friendly, outgoing, and passionate about customer satisfaction. Comfortable communicating with customers about their sewing machine repairs, explaining issues, and providing updates.

Key Responsibilities

• Maintain, diagnose, and repair sewing machines, sergers, and embroidery machines with a strong attention to detail and commitment to quality workmanship.
• Communicate effectively with customers to explain technical issues, provide updates, and deliver excellent customer service.
• Coordinate with staff to order necessary parts and supplies, ensuring timely and efficient repairs.

Why Join Us?

• Work in a creative and inspiring environment.
• Diverse range of duties and responsibilities.
• Be part of a passionate, dedicated and inclusive team.
• Mutual trust, flexibility and a safe and enjoyable working environment.
• We offer fair pay, staff discounts and a health spending account to support your well-being.

How to Apply

If you meet the above criteria for either or both positions and are excited about an opportunity with us, we would love to hear from you! Both of these positions can be integrated into a single full-time role. Please send your resume and a cover letter explaining why you’re the perfect fit for us to ***email_hidden*** Join us and turn your passion for sewing into a fulfilling career!