Crew Manager Workforce Readiness
Armstrong Collective
Lead onboard crew readiness at Armstrong Collective in Vancouver, applying people leadership and workforce planning in a hybrid corporate office setting.As Crew Manager, you will lead an assigned onboard crew group for Rocky Mountaineer and Canyon Spirit. The role develops capability, manages performance, and supports availability, qualifications, compliance, and fitness for duty. You will partner with Planning & Logistics, People & Culture, Health & Safety, Training, and Onboard Leadership to maintain consistent standards and operational continuity.Key Responsibilities:
Maintain accurate crew availability, qualifications, restrictions, and readiness informationResolve staffing disruptions, sick calls, and irregular operationsLead coaching, recognition, investigations, and progressive discipline processesCoordinate onboarding and integration with Training and Onboard LeadershipUse reporting to identify efficiency and process improvementsRequirements:
Three to five plus years of people leadership experienceExperience supporting workforce planning, scheduling, or availability managementExperience managing performance, employee relations, and investigationsProficiency with HRIS, workforce systems, Microsoft Office, and reporting toolsAbility to work hybrid, travel, and provide seasonal on-call supportBring workforce readiness, coaching, reporting, and operational judgment to Armstrong Collective’s onboard crew leadership team.
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Maintain accurate crew availability, qualifications, restrictions, and readiness informationResolve staffing disruptions, sick calls, and irregular operationsLead coaching, recognition, investigations, and progressive discipline processesCoordinate onboarding and integration with Training and Onboard LeadershipUse reporting to identify efficiency and process improvementsRequirements:
Three to five plus years of people leadership experienceExperience supporting workforce planning, scheduling, or availability managementExperience managing performance, employee relations, and investigationsProficiency with HRIS, workforce systems, Microsoft Office, and reporting toolsAbility to work hybrid, travel, and provide seasonal on-call supportBring workforce readiness, coaching, reporting, and operational judgment to Armstrong Collective’s onboard crew leadership team.
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Vacancy posted 52 minutes ago
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