Banking Reconciliation Team Leader

Shape customer-focused reconciliation services at Scotiabank, applying financial-entry knowledge, coaching, and risk-aware operational judgment.This Assistant Manager role supports reconciliation services for all Canadian domestic branches and select non-branch transits. You will lead subject matter experts, provide direction, and foster a performance-oriented culture through coaching and communication. The position combines service-level management, quality checks, reporting analysis, and compliance with Bank policies and regulations.Key Responsibilities:
Maintain process and system knowledge through training updatesCommunicate and consistently meet service-level standardsReview activity reports and branch support needsIdentify root causes and provide timely solutionsMaintain and test the Business Continuity PlanRequirements:
Strong knowledge of branch services, products, and processesExpert organizational and time management skillsStrong knowledge of Bank policies and proceduresAbility to work under pressure and changing prioritiesKnowledge of financial returns and reporting proceduresApply team leadership, reconciliation expertise, and service-level discipline while supporting Scotiabank’s Canadian branch network.
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