After Hours Manager

STATUS: Permanent Full-time

SALARY GRADE: 8

NOTE: This position is required to work after hours. Shifts are Monday to Friday 3:00 pm to 7:00 am OR Saturday & Sunday 7:00 am to 7:00 pm or 7:00 pm to 7:00 am.

Job Summary

The After Hours Manager/Administrator is the most senior clinical manager on site and is responsible for addressing any and all issues that arise in consultation with the Senior Leader on-call, as required. Responsibilities include the oversight of all clinical areas, the coordination of site/corporate patient flow, providing support to staff, patients and visitors and coordinating nursing staff.

Responsibilities

• Facilitates the flow and/movement of patients throughout the organization by:
• Understanding and acting on the corporate priority of ensuring that the emergency department has as few patients as possible awaiting an inpatient bed
• Understanding the process for assigning beds to patients when all “existing” beds are in use, i.e. overflow beds
• Understanding the process(s) for transferring patients to other health care facilities locally, in Ontario, Canada or the United States
• Facilitating the admission, discharge and transfer of patients in collaboration with all hospital services including the admitting and emergency departments and with the most responsible staff nurses (charge nurse/RP/MRP)
• Identifying issues and /or barriers to having patients admitted to in-patient beds and offering solutions to the issues identified
• Facilitates the utilization of nursing staff resources throughout the organization by:
• Understanding the corporate programs and services
• Understanding the staff to patient ratios for the various programs, services and clinical areas and the variability of these ratios i.e. patient acuity, experience of staff, etc.
• Being knowledgeable about the Collective Agreements that govern the roles and responsibilities of staff
• Effectively coordinating nursing staff resources according to patient and nursing staff needs

• Facilitating regular communication with the nursing and support teams to ensure the effective flow of communication through the program and services and across the organization
• Providing nursing leadership with regular reports and feedback regarding opportunities for improvement
• Providing input into nursing staff performance as required especially in situations where disciplinary actions are required
• Maintains a safe and healthy work environment for all staff, patients, visitors, physicians, volunteers and families by:
• Assuming supervisory responsibilities as per section 27 of the Occupational Health and Safety Act
• Reporting and investigating incidents or hazards and taking corrective action when necessary
• Regularly inspecting work areas and ensuring the elimination of hazards

Qualifications

• Current Certificate of Registration as a Registered Nurse with the College of Nurses of Ontario, required
• Baccalaureate Degree in Nursing required
• 3-5 years healthcare managerial experience and/or equivalent healthcare experience preferred
• Minimum 5 years relevant clinical experience required
• French Language proficiency an asset

Other

• Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.