Receptionist / Optical Assistant
$20 - $22 per hourDr. David Oliphant Optometry Professional Corporation.
Receptionist / Optical Assistant
About Us
Dr. David Oliphant Optometry is a welcoming, patient-focused optometry clinic dedicated to providing high-quality eye care and exceptional customer service. We pride ourselves on creating a positive experience for our patients in a supportive and professional environment. We’re looking for a reliable and friendly individual to join our team as a Receptionist/Optical Assistant .
Job Overview
This dual role is perfect for someone who enjoys both administrative tasks and working directly with patients. You’ll manage front desk responsibilities and assist with frame selection, eyewear fittings, and optical sales.
Responsibilities
Reception Duties
Greet and check in patients in a professional and friendly manner
Answer phone calls, schedule appointments, and manage the daily schedule
Process insurance claims and patient payments
Maintain accurate patient records and uphold confidentiality
Send appointment confirmations and follow-up messages
Perform general administrative tasks (filing, scanning, data entry)
Optical Assistant Duties
Help patients select frames and lenses based on their needs and preferences
Take frame and facial measurements for proper fit
Educate patients about lens options, coatings, and current promotions
Submit, track, and receive eyewear orders
Perform minor frame adjustments and repairs
Keep the optical dispensary organized, clean, and well-stocked
Qualifications
High school diploma or equivalent (required)
Prior experience in a medical or optical office is an asset, but not required
Strong customer service and communication skills
Comfortable using office software and scheduling systems
Detail-oriented and able to multitask in a fast-paced environment
Willingness to learn and grow with the team
Friendly, professional demeanor with a team-player attitude
How to Apply
Apply directly through Indeed with your resume and a brief cover letter explaining why you’re a great fit for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
$40.05k per year
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