Financial Operations Data Quality Lead

Join us in re-imagining health care with the largest social enterprise in Canada. SE Health is leading a multi-year enterprise transformation project that leverages human-centered design to be at the forefront of innovation within the healthcare sector. As a leader in home care, we are expanding and enhancing our capabilities to provide personalized experiences using new platforms and cloud-native architectures, ensuring privacy and security by design. Our transformation is grounded in guiding principles drive to ensure that we prioritize team decisions, long-term planning, process standardization, data-driven insights, and balanced user adoption. If you are driven by the desire to have an impact, change the world of health care and shape the future, we invite you to be part of our journey.

Job Summary
The Financial Operations Data Quality Lead provides support for system set-up, reporting design, and data quality controls for operational processes that have financial impacts. The role independently conducts data analysis for financial impact and risk assessment, reviews current and emerging business requirements, investigates operational issues, and provides recommendations for process improvements and risk mitigation strategies. The position also supports audits, reporting, contract implementation, and business initiatives requiring strong analytical and data quality expertise.

Duration: 14-month contract

Key Accountabilities

Data Analysis, Business Investigations & Special Projects

• Conduct ad-hoc projects and business investigations requiring analysis of historical and current data to determine financial risk, operational impacts, and opportunities for improvement.
• Lead investigations and provide input related to critical business processes affecting financial results.
• Analyze historical and current data to identify risks and opportunities for improvement.
• Provide recommendations to support financial and operational improvements.
• Conduct financial risk analysis related to new initiatives and business requirements.
• Support the ongoing review and maintenance of accurate data and information.

Data Quality Audits, Risk Assessment & Process Improvement

• Perform data quality audits to mitigate financial risk and errors, identify process improvement opportunities, and support operational efficiency and decision-making.
• Determine areas of concern with data quality that may have financial impact.
• Identify risks and recommend mitigation strategies.
• Work collaboratively with DQ team members to assess risks, prioritize areas of focus and propose improvements.
• Analyze data to assess risk and improvement impacts.
• Investigate payroll and billing issues.
• Support process improvements with operations to enhance data quality.
• Promote data quality awareness across the organization.
• Evaluate and identify opportunities for system enhancements.        

Business Implementation & Contract Set-Up/Maintenance Support

• Support new contract implementation and business change activities to ensure accurate billing and payroll set-up, mitigate financial risk, and enhance the employee and customer experience.
• Support system set-up and monitoring activities for new contracts and business initiatives.
• Collaborate with Information Systems, Billing, Payroll and Operations teams to determine requirements and document set-up inputs.
• Develop and implement validation and audit processes for new programs and business changes.
• Address implementation and set-up enquiries.
• Support ongoing monitoring to ensure accuracy and mitigate risk.            

Reporting & Business Intelligence Support

• Support development of business intelligence reporting and data analysis tools that enhance auditing capabilities, operational insights, and decision-making.
• Develop and customize reports to support auditing and data quality activities.
• Assist in the design of key reporting metrics.
• Support the validation of new and revised reports.
• Leverage reporting tools to support operational analysis and decision-making.
• Promote data quality awareness through reporting and analysis activities.        

Knowledge, Skills and Abilities   

Education: College Diploma in Accounting, Business Administration, Finance or a related field preferred, or equivalent work experience

Years of Experience in Role : Minimum 4 years of experience in data analysis, finance operations / operations with financial impact connections, business analysis or a related role within healthcare industry preferred

Additional Skills/Abilities Required:

• Strong knowledge of organizational and operational financial data quality requirements.
• Advanced knowledge of operational source systems, including Procura and AlayaCare, preferred. 
• Experience analyzing data and investigating operational issues.
• Strong analytical, critical thinking and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong ability to lead initiatives collaboratively with varying internal and external participants
• Effectively interact with all levels of staff, including admin and management.
• Adaptability and ability to work effectively in a changing environment.
• Strong interpersonal and communication skills.
• Ability to work independently and exercise sound judgment.        

Why Join SE Health?

• Competitive Total Rewards: So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
• Flexibility & Belonging: Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.
• Innovative: At SE, we are always looking for new, innovative ways to improve. You’ll be encouraged and supported to identify and make improvements to the way we do our work. As a social enterprise, we support research into Senior’s Health and Aging. 
• Purpose & Impact: Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.
• Growth That Meets Your Ambition: Access tuition support, training and meaningful career pathways across a growing, future-focused organization.

About SE Health

SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.

Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at View email address on careers.sehc.com.

AI and compensation details: We use AI to take notes during our interview.  All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The hiring pay range is $50,000–$63,000 annually, based on experience