Financial Services Governance Leadership Director

IFDS Group

Apply financial services leadership and analytical problem-solving as IFDS’s Governance Director, supporting client accounts from Toronto’s downtown core.The Director oversees governance and account management service delivery for IFDS and SS&C clients. This leadership role coordinates virtual support teams, business partners, and internal departments around changes, incidents, requests, and operational priorities. Expertise in risk controls, financial services, and client communication is central.Key Responsibilities:
Build governance reporting and initiative tracking practicesIdentify risks and controls across projects and incidentsOversee SLA adherence and client request deliveryGuide operational improvements and change initiativesManage performance, succession, coaching, and staffing planningRequirements:
Ten years’ financial services client-facing or operational experienceTen years’ leadership or people management experienceStrong analytical, research, and problem-solving skillsKnowledge of mutual fund and banking industriesProficiency with Excel, Visio, Word, and PowerPointUse financial industry knowledge, governance discipline, and people leadership to improve IFDS client service and operational outcomes.
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