Embroidery Lead, Digitization

Here’s our Current Opening:

Position: Embroidery Lead - Digitization, Campus Outfitters

Reports to: Supervisor, In-house Garment Production, Campus Outfitters

Total Number of Reports: 4-5 Indirect Reports 

Division: Retail 

Location: North York, Dufferin & Steeles, On site

Pay Rate: $42,000/Annum

What You’ll Be Doing

You’ll lead day-to-day garment decoration production, mentoring and delegating work to Garment Decoration Clerks while upholding department standards for quality, accuracy, and safety. You’ll operate and troubleshoot embroidery, and direct-to-film transfer equipment, perform regular quality checks, and keep the production area clean and organized. On the digitizing side, you’ll create and prepare artwork for embroidery using tools such as Wilcom, Photoshop, and Illustrator, selecting stitch types, density, and underlay appropriate to each fabric and design. You’ll run test samples, refine files based on results and feedback, and produce mock-ups for customer review and Trademarks & Licensing approvals.

Key Responsibilities:

Team Lead

• Directs the daily production in support of the Supervisor In-house Garment Production


• Mentors Garment Decoration Clerks in daily production tasks


• Delegates daily production tasks to Garment Decoration Clerks


• Upholds department standards for quality, accuracy, and safety as a role model for other employees


• Ensure all imprint equipment is operating properly, take appropriate actions to correct any issues


• Dedicated to creating a high-quality product that consistently meets product specifications


• Responsible for maintaining a clean and tidy production space.


• Maintains strong communication with the Supervisor of In-house Garment Production


• Decorating garments using embroidery, printing or heat transfers


• Performing production quality control on a regular basis

Graphic Design and Digitizing

• Designs a variety of artwork files in appropriate decoration formats using applicable software (Wilcom, Photoshop, Illustrator)


• Determine appropriate stitch types (satin, fill, running), density, and underlay for different fabric types to prevent distortion.


• Communicate with sales staff or clients regarding design feasibility and revisions.


• Run test samples on embroidery machines to ensure quality,


• Creates mock-ups for customers and Trademarks & Licensing approvals

Education, Qualifications and Experience:

• Post-secondary degree, or equivalent combination of education/experience


• 5 years’ production experience preferred


• Post-secondary education in clothing and textiles an asset

Knowledge, Skills and Attributes:

• Intellectual curiosity and a commitment to continuous learning is highly valued – a growth mindset.


• Values matter to you. You bring your whole self to work and you live our values to be the trusted collaborator, lead with intention and ingenuity, and empower many views and voice.


• Ability to multitask in a fast-paced environment


• Strong interpersonal and communication skills


• Excellent time management skills and ability to meet deadlines


• Organized with strong attention to detail


• Experience with embroidery digitizing software and vector software including Wilcom and Adobe Creative Suite


• Working knowledge of Microsoft Office including Outlook, Excel and Word


• Energetic; you thrive in a team environment


• Ability to lift boxes weighing approximately 25 kg

About University of Toronto Press   

The University of Toronto Press (UTP) is one of the largest university presses in North America, publishing landmark scholarship since 1901. Each year UTP releases over 250 new scholarly, course, and general interest books in print, audio and ebook formats, and over 80 journals. In addition, UTP manages the distribution for over 250 publishers and imprints in Canada, the US, and around the world, with warehouses in Toronto, Ontario and Buffalo, New York. UTP also runs the University of Toronto Bookstores across the three main campuses, serving over 100,000 students and 16,500 faculty.   

As the leading university press in Canada and one of the largest in North America, we acknowledge our role and responsibility in effecting positive change. With this, we seek to continuously improve the diversity and representation of our publications and the clients we represent, as well as within the makeup of our organization. With strong commitment from leadership, we are collectively bringing forward change across the organization, both within our company culture and in our publishing, distribution, and retail endeavours. UTP operates with mutual trust, respect, and integrity as we strive to identify and remove barriers. We are committed to making UTP a great place to work by addressing and challenging systemic inequities.  

Interested in applying?

We truly thank all applicants for their interest in joining the Press, only those candidates considered for an initial interview will be contacted. 

The University of Toronto Press encourages applications from all qualified candidates. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact the People Team at View phone number on jobs.jobcopilot.com.