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Merchandising Assistant

Full-time

Pfaff Harley-Davidson

Job Responsibility: Merchandising Assistant Pfaff Harley-Davidson, Concord, ON L4K 2M6

Are you passionate about retail, customer experience, and everything Harley-Davidson? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Pfaff Harley-Davidson is looking for a Merchandising Assistant to support our growing retail and e-commerce operations!

Why Pfaff?

At Pfaff Harley-Davidson, part of the Lithia & Driveway family, we believe in delivering exceptional experiences for both our customers and our team. With a strong brand, a loyal customer base, and a collaborative team environment, we're proud to represent a legendary name in motorcycling. We move fast, think forward, and never settle for average—and we're looking for someone who's just as driven.

What You'll Be Doing:

  • Supporting the day-to-day operations of the motorclothes and merchandise department, both in-store and online

  • Assisting with inventory management, including receiving, tagging, and organizing new merchandise

  • Coordinating e-commerce activity: uploading products, tracking online orders, updating inventory and promotions

  • Delivering exceptional customer service in person, over the phone, and via digital platforms

  • Helping to maintain a clean, organized, and visually appealing retail environment

  • Participating in special events, pop-ups, and seasonal retail campaigns

  • Providing administrative and logistical support to the Merchandise Manager

What You Bring:

  • 1-2 years of retail experience, preferably in automotive, lifestyle, or automotive accessories

  • E-commerce platform experience

  • A customer-first mindset with a strong understanding of retail service standards

  • Experience working in a fast-paced, high-volume environment

  • Passion for the Harley-Davidson brand and lifestyle is a major plus

  • Strong organizational skills and attention to detail

  • A team player attitude with a willingness to jump in wherever needed

Perks & Benefits:

  • Competitive compensation

  • Opportunities for career growth within Pfaff and the broader Lithia network

  • Employee pricing and discounts

  • A chance to work with an iconic brand and a passionate community

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

Vacancy posted 7 days ago
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