Regional Operations Manager

Regional Operations Manager: Quebec City
“Always our best food, made especially for you.” Pizza Pizza’s mission is to make each andevery occasion with us an enjoyable and memorable experience for both our customers andour team members.Pizza Pizza is Canada’s favourite pizza chain for a lot of reasons, but the most important oneis our people. Before that box ever arrives at your door, a diverse team of talented peoplemake it happen, from the head office to the kitchen counterAs Regional Operations Manager for the Quebec Region, you'll drive profitable growththrough operational excellence, attention to detail, and unit operator motivationGrow and Protect Sales and Increase DividendsLead and Manager Company InitiativesFacilitate Operations Communication and Standards/ExpectationsDrive customer satisfaction through established company programsReview and manage unit operators performance using company financial reportsEnsure brand protection and proper food safety executionWork with other department to ensure ongoing support of unit operatorsPosition Responsibilities:
Provide ongoing communication to Unit Operators on company initiatives and prioritiesConduct periodic business reviews and Unit Operators to review performanceAssist in meetings, training sessions, webinars, etc.Facilitate the operations update on 4 business update callsSupport and maintain strong relationships with existing and new franchise partnersResponsible for overseeing and driving operational compliance in all restaurant operations and productsProvide direction/coaching/mentoring to each restaurant location.Ensure outstanding Guest Service experience and product qualityDrive compliance and participation of all operating initiatives, required certifications, policies and practices etc.Frequent restaurant visits are an integral part of providing support and face time with staff/operators/customersLead all new location openings or restaurant changeoversProvide leadership by example and hands on approachAct as the Brand/business ambassador at all timesRequirements:
5 years multi-unit successful food management experience an assetQSR / Food Sector experience preferably within a franchisor/franchisee environment an assetRequires a valid driver’s license and ability to travel (1 or 2 x overnight per month)Excellent communication skills both verbal and writtenExceptional organizational skills and ability to multi-taskAnalytical thinking / persuasive communication skills with a positive attitudeA willingness to work in a team supported environmentA proven /demonstrated business success track recordA strong desire to achieve and passion for excellenceBoth strategic and tactical with a\ "can-do\" attitude and willing hands on approachBecause of the nature of Pizza Pizza Limited's business, you must be available to work, Monday through Sunday and Statutory Holidays and agree to devote whatever time is necessary in order to properly perform your dutiesYou will be required to work 50 hrs per week and your week will include a minimum of one closing shift on a Friday or Saturday (until 3am) and one late night shift (until midnight) per weekOpportunities for advancement
Company vehicleBonusPizza Pizza Ltd. Is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex, sexual orientation,gender identity or national origin and will not be discriminated against on the basis ofdisability.
To help us find the best fit, Pizza Pizza uses AI (machine-based systems that infer from your data to recommend or predict candidate matches), but our team of humans always makes the final hiring decision. If you’d like to opt out of AI screening or need a reasonable accommodation, simply reach out to us at View phone number on ca.hrm.tc
#J-18808-Ljbffr