Complaints Process Navigator
College of Physicians and Surgeons of British Columbia
Guide complainants through CPSBC’s complaints process using subject matter expertise, respectful communication, and accessible guidance in a hybrid model. This full-time permanent position supports clear navigation.Reporting to the intake manager, the Complaint Navigator works with department managers in Complaints and Practice Investigations. The role supports complainants through each process step while providing expertise and guidance. It focuses on clear, respectful, and accessible communication throughout the complaints and investigation process.Key Responsibilities:
Provide subject matter expertise to complainantsSupport navigation through the CPSBC complaints processExplain each step of the complaints and investigations processWork closely with department managersRequirements:
Ability to provide clear guidance to complainantsCommitment to respectful communicationAbility to deliver accessible process supportAvailability for full-time permanent employmentSupport complainants with respectful, accessible guidance while navigating CPSBC complaints and practice investigations in a hybrid workplace.
#J-18808-Ljbffr
Provide subject matter expertise to complainantsSupport navigation through the CPSBC complaints processExplain each step of the complaints and investigations processWork closely with department managersRequirements:
Ability to provide clear guidance to complainantsCommitment to respectful communicationAbility to deliver accessible process supportAvailability for full-time permanent employmentSupport complainants with respectful, accessible guidance while navigating CPSBC complaints and practice investigations in a hybrid workplace.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Complaints Process Navigator in Winnipeg, MB vacancy
$87.39k - $109.24k per year
Reporting to the intake manager in the complaints and practice investigations department, and... ...other department managers, the complaint navigator is responsible for providing subject matter... ...of BC complaints and investigation process. The complaint navigator ensures that complainants...ComplaintsPermanent employmentFull timeWork at officeWork from homeCollege of Physicians and Surgeons of British Columbia
Winnipeg, MB1 hour ago- ...in this full-time permanent position.Reporting to the intake manager, the Complaint Navigator provides subject matter expertise throughout the College of Physicians and Surgeons of BC complaints process. The work combines complainant support, public inquiry management,...ComplaintsPermanent employmentFull time
College of Physicians and Surgeons of BC
Winnipeg, MB1 hour ago $87.39k - $109.24k per year
...summary Reporting to the intake manager, complaints and practice investigations, and working... ...other department managers, the complaint navigator is responsible for providing subject... ...BC (CPSBC) complaints and investigation process. The complaint navigator ensures that complainants...ComplaintsFull timeCollege of Physicians and Surgeons of BC
Winnipeg, MB1 hour ago- ...our passion, and you’re invited to be a part of that. • Our convenient Price Café offers free Tea and Coffee. Job Summary: A Process Engineer is a professional who serves as a bridge between business needs and technology solutions. They collaborate with stakeholders...SuggestedWork at office
- ...informed by our values and commitment to protecting and saving lives. Job Summary Reporting to the Director of MSAT, the Manager of Process Development / Technology Transfer will play a critical role in the long-term success of the Winnipeg site. The incumbent will develop...SuggestedLong term contractFlexible hours
- Allshores is seeking an experienced Compliance Leader – Conduct, Complaints & Compliance Assurance to lead the governance, oversight,... ...consistency and enhancement of customer-impact and compliance processes. Lead thematic reviews and investigations across key risk...ComplaintsWork at office
Allshores
Winnipeg, MB1 hour ago - ...with our client, Brightisle, in the recruitment of a Manager, Navigation Services. Brightisle is a leading provider of health and community... ...team performance, and complete formal performance management processes when required.Manage attendance, shift assignments and day-to-day...Shift workWeekend workAfternoon shift
Venor
Winnipeg, MB1 hour ago - ...opportunities is our passion, and you’re invited to be a part of that. • Our convenient Price Café offers free Tea and Coffee. Reporting & Process Analyst Campus: 638 Raleigh St., in-person Reporting To: Plant Manager, GRD Position Summary The Reporting & Process...
- ...creativity on a daily basis. Discover an employer who takes care of its greatest asset: its employees LAPORTE is seeking a Food Process Engineer with 6 to 10 years of experience in process design for the food, beverage, or biotech industry to join our team in Toronto,...For contractorsWork at officeLocal areaFlexible hours2 days per week
- ...career in the new space economy? We would love to hear from you The Position: The intermediate Development and Operations (DevOps) Process Specialist is a key member of our satellite operations team. They are responsible for bridging the gap between development and...Internship
- ...addition, provides oversight of product complaints and inquiries, annual product quality reviews... ..., regulatory inspections, procedures, processes, and operational activities. • Lead... ...influence stakeholders and effectively navigate challenging discussions. • Strong organizational...ComplaintsFlexible hours
$20 - $21 per hour
...this service, you will be responsible for navigating our computer systems to track calls,... ...customer requests, respond to inquiries/complaints through phone, email, chat, always demonstrating... ...information presented by the writer to process next steps according to the nature of...ComplaintsLong term contractFull timeTemporary workWork at officeRemote workWork from homeMonday to fridayShift workAfternoon shift$38.5 per hour
...may arise, including customer requests, complaints and supply shortages Conduct performance... ...or other resources to help Veterans navigate their transition into the civilian workforce... ...minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that...ComplaintsPermanent employmentPart timeSeasonal workImmediate startRelocationFlexible hoursShift workWeekend workGateway Newstand
Winnipeg, MB15 days ago- ...positioning systems (GPS) equipment, or other navigation devices, to minimize fuel consumption and carbon emissions. Address customers' complaints or concerns. Professionalism in customer... ...(for example: anonymizing the hiring process, etc.). Provides diversity and cross-cultural...ComplaintsHourly payPermanent employmentImmediate startFlexible hoursNight shiftWeekend workDay shiftAfternoon shiftEarly shift
- ...conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices, to minimize fuel consumption and carbon emissions Address customers' complaints or concerns Load and unload goods Operate and drive straight or articulated...ComplaintsFull time
$31.5 per hour
...conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices, to minimize fuel consumption and carbon emissions Address customers' complaints or concerns Load and unload goods Operate and drive straight or articulated...ComplaintsPermanent employmentFull timeRED HORSE TRANSPORT LTD.
Winnipeg, MB7 days ago$31.5 per hour
...conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices, to minimize fuel consumption and carbon emissions Address customers' complaints or concerns Drive as part of a two-person team or convoy Load and unload goods...ComplaintsPermanent employmentFull timeNight shift- ...Perform light housekeeping and cleaning duties - Address customers' complaints or concerns Employment groups This employer promotes equal... ...of visible minorities (for example: anonymizing the hiring process, etc.) Requirements Languages: English Education: No...ComplaintsPermanent employmentTemporary workRemote work
- ...practices Performs duties in accordance with established company processes and procedures. Ensure the efficient operation and... ...designated replacement. Report all resolved or unresolved issues and complaints to the Manager. Provide guidance and report to Manager any...ComplaintsRemplacementPermanent employmentFull timeTemporary workMonday to friday
- ...about services available in the community and respond to guests' complaints Compile and check daily record sheets, guest accounts,... ...Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known....ComplaintsPermanent employmentFull timeApprenticeshipInternshipLocal areaNight shiftAfternoon shift
- ...Participate in marketing plans and implementation. Address customers' complaints or concerns. Manage events. Work conditions and physical... ...members of visible minorities (for example: anonymizing the hiring process, etc.). Provides diversity and cross-cultural training to create...ComplaintsHourly payPermanent employmentImmediate startWeekend workDay shiftAfternoon shift
- ...and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage... ...of visible minorities (for example: anonymizing the hiring process, etc.). Location Winnipeg, MBR3T 2G2 Work location On site Salary...ComplaintsHourly payLong term contractPermanent employmentImmediate startShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift
- ...other required documentation. Ensure specimens are correctly processed in a timely manner. Ensure that standards for technical... ...designated replacement. Report all resolved or unresolved issues and complaints to the Manager. Provide guidance and report to Manager any...ComplaintsRemplacementFull timeTemporary workMonday to friday
- ...Participate in marketing plans and implementation. Address customers' complaints or concerns. Supervision: 5-10 people. Employment terms options:... ...of visible minorities (for example: anonymizing the hiring process, etc.). Location Winnipeg, MBR2V 3C4 Work location On site...ComplaintsHourly payPermanent employmentImmediate startNight shiftWeekend workDay shiftAfternoon shiftEarly shift
- ...with clients for catering or use of facilities. Address customers' complaints or concerns. Work conditions and physical capabilities: Fast-... ...members of visible minorities (for example: anonymizing the hiring process, etc.). Provides diversity and cross-cultural training to create...ComplaintsHourly payPermanent employmentImmediate startWeekend workDay shiftEarly shift
$42k - $45k per year
...letters, parcels and other packages Stuff and seal envelopes, by hand or by machine Address customers' complaints or concerns Perform routine clerical duties Process incoming and outgoing mail manually or electronically Record and balance daily transactions Sort...ComplaintsFull timeContract workRemote work- ...new and existing customers • Resolve customer inquiries and complaints • Updating and working on CRM Platform What do we offer?... ...request for candidates taking part in all aspects of the selection process. For more information, please visit Vacancy Type: This posting...ComplaintsFlexible hoursAfternoon shift
- ...and service meet quality control standards • Address customers' complaints or concerns • Maintain records of stock, repairs, sales and... ...members of visible minorities (for example: anonymizing the hiring process, etc.) • Offers mentorship programs that pair members of...ComplaintsHourly payPermanent employmentFull timeTemporary workImmediate startRemote work
- ...and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage... ...of visible minorities (for example: anonymizing the hiring process, etc.). Provides diversity and cross-cultural training to create...ComplaintsHourly payPermanent employmentImmediate startWeekend workDay shiftAfternoon shift
- ...preparation . Prepare budget and cost estimates. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and... ...members of visible minorities (for example: anonymizing the hiring process, etc.). Offers mentorship programs that pair members of visible...ComplaintsHourly payPermanent employmentImmediate startWeekend workDay shiftAfternoon shiftEarly shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Complaints Process Navigator. Be the first to apply!
