Operations Policy Administrator - Management Analyst 4

Working Title
Operations Policy Administrator - Management Analyst 4Job Class
Management Analyst 4Agency
Revenue DeptJob Details
Job ID: 98311Location: St. PaulTelework Eligible: Yes, HybridFull/Part Time: Full-TimeRegular/Temporary: LimitedWho May Apply: Open to all qualified job seekersDate Posted: 11/10/2026Closing Date: 11/23/2026Hiring Agency/Seniority Unit: Revenue Dept / Revenue (inc Assessors)-MAPEDivision/Unit: Commissioner's Office / CO-Operations PolicyWork Shift/Work Hours: Day ShiftDays of Work: Monday - FridayTravel Required: NoSalary Range: $34.07 - $50.53 / hourly;
$71,138 - $105,506 / annuallyClassified Status: UnclassifiedBargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPEEnd Date: 12/31/2027FLSA Status: Exempt - AdministrativeDesignated in Connect 700 Program for Applicants with Disabilities: NoThe work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.This posting may be used to fill multiple vacancies.Are you a skilled communicator with strong facilitation and project management skills with the desire to innovate and improve upon policies, procedures, processes, and internal controls within state government operations? The Department of Revenue is looking to fill a temporary position on the Operations Policy Team, this team works proactively create, review, and update our administrative policies, procedures, and internal controls. This position will have the opportunity to lead change, improve the employee experience, and evaluate fraud prevention internal controls across the organization.Operations Policy Team members will oversee the development and implementation of new and existing state and agency operation policies, practices, procedures, internal controls, and fraud prevention initiatives;
develop implementation plans for including risk assessments, scope, communication plan, schedule, and resources to document critical business operations within the agency and ensure timely implementation and communication;
and lead the facilitation, development, and documentation of new and existing critical process and procedures to ensure key functions of the agency can be maintained.As an employee at the Department of Revenue, you’ll join a group of professionals who strive to be innovative, collaborative, and results‑driven by thinking big, having fun, and promoting the common good. We are committed to an inclusive work environment that values each employee and works to continually address the needs of the communities we serve. This position provides a flexible work schedule with hybrid telework options available.Telework is eligible. Employees living within 50 miles of the office will be required to work in the office at least 50% of the time each month. Employees may reside outside the state of Minnesota if they live in a state bordering Minnesota and are within 50 miles of the primary work location.Existing employees who were approved to telework from a bordering state and more than 50 miles from their work location before June 1, 2025, may retain this arrangement unless they move farther away.Please note that this is a temporary position expected to last until 12/31/2027.Candidates should also be aware that unclassified leaves of absence will not be granted to current MDOR employees. Applicants should consider these conditions when determining whether the position meets their availability and employment needs.Minimum Qualifications
Three (3) years* of advanced-level professional analysis experienceA bachelor's degree in a closely related field as determined by the agency may substitute for one year of experience;
associate degree may substitute for six months of experience.Applicants who meet the above experience requirements will be further evaluated based on the following:Exceptional written and oral communication skills to effectively develop and present on operational policies and proceduresStrong project management or facilitation skillsExperience juggling multiple projects with fluctuating deadlines while maintaining meticulous attention to detailExperience exhibiting judgment on complex and ambiguous issues, fostering collaboration among leaders, teams, and stakeholdersPreferred Qualifications
Strong teamwork skills, including willingness and ability to consult with subject matter experts from operational teams within the organizationExperience leading organization-wide operational planning efforts and establishing process timelines and deliverablesStrong written and verbal communication skills with the ability to build collaborative relationships, facilitate productive discussions, and collaborate effectively with internal and external partners to influence and negotiate positive outcomesDemonstrated experience leading and managing change and the desire and ability to innovate and improve upon processesAbility to foster a diverse and inclusive workplace and work with individuals from all background, with the experience of creating a work environment where differences are valued, encouraged, and supportedAbility to prepare comprehensive reports, policies, and proceduresStrong interpersonal skills with the ability to identify, evaluate, negotiate, and resolve critical management issuesPhysical Requirements
Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.Additional Requirements
As part of an offer of employment, a fingerprint‑based background check will be conducted in accordance with IRS Publication 1075. This will include, but is not limited to, verification of degrees and licensures, state and federal criminal history checks, and a review of tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.G., H1B status). The Department of Revenue is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. MDOR does not participate in E-Verify.Contact
If you have questions about this position, contact Megan Wells at View email address on ca.hrm.tc or View phone number on ca.hrm.tc.To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Megan Wells at View email address on ca.hrm.tc you need a reasonable accommodation for this interview and/or testing process, please contact the Department of Revenue ADA Coordinator at View email address on ca.hrm.tc Revenue Dept
The Minnesota Department of Revenue works to fund the future for all of Minnesotans. We manage over 30 different taxes and collect $26.7 billion annually in state taxes, which funds state programs such as healthcare, transportation, public safety, and early childhood, K-12, and higher education.Revenue is dedicated to an inclusive work environment that celebrates and values the diversity of each employee and reflects the communities we serve. We're committed to a culture of inclusion where everyone can bring their authentic selves to work and thrive.We value a work life balance for our employees, and many of our employees telework in a full or hybrid capacity. For those that come to the office, regularly or occasionally, we invested in a state‑of‑the‑art hybrid workspace located at the Stassen building in St. Paul.Find out more about us on our website.Working together to improve the state we love.
What do Minnesota's State employees have in common?A sense of purpose in their workConnection with their coworkers and communitiesOpportunities for personal and professional growthBenefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.Your Benefits May Include
Paid vacation and sick leave12 paid holidays each yearLow-cost medical, dental, vision, and prescription drug plansFertility care, including IVFDiabetes careDental and orthodontic care for adults and children6 weeks paid leave for parents of newborn or newly adopted childrenPension plan that provides income when you retire (after working at least three years)Employer paid life insurance to provide support for your family in the event of deathShort-term and long-term disability insurance that can provide income if you are unable to work due to illness or injuryTax-free expense accounts for health, dental, and dependent careResources that provide support and promote physical, emotional, social, and financial well-beingSupport To Help You Reach Your Career Goals
Training, classes, and professional developmentTuition reimbursementFederal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.Gov)Employee Assistance Program (EAP) For Work/life Support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performanceCommon sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issuesDaily Living/Convenience Services: Chore services, home repair, trip planning, child/elder carePrograms, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran‑friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at View phone number on ca.hrm.tc or email View email address on ca.hrm.tc and let us know the support you need.
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