Fire Investigator

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are seeking an Fire Investigator for our Claims Department to play a key role in supporting our growth.

In an ongoing effort to better control claims management and improve the claims experience for policyholders, Intact is building a first-rate in-house team for technical investigation of the cause and origin of losses.

Through a process of investigation and research, you will have to understand and determine the cause of the damage while eliminating other possible causes. You will have to recreate the sequence of events that led to the loss and validate these steps with up-to-date scientific knowledge. By validating the hypotheses and testing the scenarios to be studied, you will have to apply the scientific method to the identification of the causes of losses. In addition, you will have to produce abridged and detailed reports in the event of more serious damages. You will also be called to testify in court to share your expert opinion.

As an specialist, you will be called upon daily to:

• Complete assignments for our internal and external adjusters and file handlers, and work with our building appraisers. 
• Meet with policyholders to fully understand the circumstances surrounding their claim. You will be required to investigate loss sites to determine the cause and circumstances of fires. Check for explosion, equipment electrical failure, malpractice, etc.
• Document the scene, and express and support your opinion as to the probable cause of the damage. In addition to recording your opinion in writing, you will also be called upon to contribute your technical expertise to help resolve disputes during claims.
• Participate in joint analysis of specimens related to the cause of claims.
• Record and manage the storage of the specimens related to your files.
• Carry out any other related tasks.

What you bring to the table:

Requirements:

• Thorough knowledge of buildings, construction methods, heat transfer and the laws governing fire propagation. 
• Through a process of investigation and research, you will need to understand and identify the root cause of the damage and rule out other possible causes.
• You will need to recreate the sequence of events that led to the loss and validate these steps with up-to-date scientific knowledge.
• By validating assumptions and testing scenarios as required, you will apply the scientific method to identify the cause of losses.
• Over 10 years of relevant experience on investigating the origin and causes of fires .
• A technical college diploma, or an equivalent combination of relevant education and experience, is required.

Desired skills:

• In addition to the technical knowledge and physical skills required for the position, you will need to demonstrate good oral and written communication skills to explain the cause and origin of losses.
• You will be required to provide short but detailed reports or detailed ones for more significant losses.
• You will also be called upon to testify in court to present your expert opinion. 
• As such, experience in insurance and as an expert before the courts would be a major asset.

Certification:

• The candidate must hold or be able to obtain CFI, CFEI, CFVI or WETT certification.

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We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.