Account Manager, Creator Marketing

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description

Account Manager, Creator Marketing

Do you understand how creators, culture and platforms come together to influence audiences and shape brands? Are you energized by developing creator strategies that turn cultural insights and authentic partnerships into measurable impact?

The Account Manager, Creator Marketing at Zeno will be a key player on our growing Creator team, working closely under senior leadership to run best-in-class influencer campaigns.

You’ll manage day-to-day execution — from sourcing and negotiating with creators to delivering high-impact programs that move the needle for clients.

This role requires sharp organization, strong creator instincts, platform fluency (Instagram, TikTok, emerging spaces), and a passion for doing influencer marketing at the highest level.

Responsibilities

• Execute creator-led campaigns from start to finish: sourcing, negotiation, contracting, approvals, reporting.
• Manage daily communication with creators and clients, acting as a trusted point of contact.
• Help develop strategic creator approaches that deliver on client goals.
• Stay plugged into digital and influencer trends; bring fresh, informed POVs to internal teams and clients.
• Build strong working relationships with creators and agents.
• Support the development of campaign decks, proposals, and reporting documents.
• Analyze data and platform metrics to optimize campaigns and inform recommendations.
• Work collaboratively across teams and agency partners to ensure seamless integration into broader marketing plans.

Qualifications

• 3–5 years of experience in creator/influencer marketing (agency, platform, or brand side).
• Strong negotiation skills and confidence managing contracts and deliverables.
• Deep understanding of social media platforms and creator culture (Instagram, TikTok, especially).
• Highly organized, able to manage multiple projects and deadlines with real-time problem-solving.
• Data-minded with an eye for campaign performance and optimization.
• Excellent written and verbal communication skills.
• A team player who thrives in a fast-paced, collaborative environment.

This posting is for an existing vacancy.

Pay Range: $65,000 to $75,000 CAD/yr.

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits. In accordance with Ontario's Employment Standards Act (ESA), salary posting ranges can not exceed a $50,000 CAD differential and are required for any role with a maximum salary below $200,000 CAD.

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organization… needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with tuition assistance, life insurance and free access to a certified financial coach. And our unique Zeno Wellness program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.