Director Operational Risk Management

Operational risk transformation leadership at Sun Life requires expertise in framework design, Second Line oversight, and enterprise governance. This is a senior program leadership role.Reporting to the Assistant Vice President, Operational Risk Transformation, the Director owns Sun Life's Corporate Operational Risk Management Framework. The role provides subject-matter expertise, independent challenge, and practical solutions. It partners with Business Group Risk Offices, First Line teams, Policy Owners, and Corporate Risk Operations.Key Responsibilities:
Lead Corporate Operational Risk Management Framework design and enhancementDevelop operational risk tools, methodologies, standards, and requirementsProvide independent Second Line oversight and effective challengeIntegrate risk, control, event, issue, scenario, audit, and compliance insightsLead stakeholder decisions, implementation, adoption, and outcome measurementRequirements:
Subject-matter expertise in operational risk managementExperience translating complex concepts into practical operating requirementsAbility to assess Risk Appetite alignment and remediation effectivenessCapability to develop governance documentation and enterprise reportingStrong stakeholder partnership across First and Second LinesLead Sun Life's operational risk framework through governance, analytical insight, independent challenge, and consistent enterprise execution.
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