Business Systems Analyst

Project:
This role supports a major digital transformation initiative called
Digital Storefront, migrating all AEM on-prem websites to
Adobe Experience Manager (AEM) Cloud. This is
not a lift-and-shift —the platform is being redesigned and rebuilt with a new operating model.Role Focus:
A senior Business Analyst / Business Systems Analyst profile with a
70% business / 30% technical
mix. The person will lead requirements, stakeholder engagement, and change management while partnering with technical teams for implementation.Immediate team:
Head, AVP, Manager, Product Manager, BABroader team:
25–30 peopleCulture:
Fast-paced (“high octane”), proactive, self-driven—no micromanagementPerformance:
Measured via regular check-ins, quality of requirements gathering, and progress deliveryThe team is focused on
rebuilding in a new way
and guiding multiple business segments through transformation and adoption.Must-Have Skills
Senior BA / BSA Experience (10+ years)
Strong in requirements documentation (epics, features, user stories)Proven experience in
large digital transformation initiativesComfortable handling ambiguous, multi-stakeholder requirements – should be able to give examples of gathering and structuring requirements that were all over the place, collaborating with multiple stakeholders (not an order taker but acting as an advisory to them and share their POV as well)
Stakeholder Management
Able to understand business use cases and translate them into technical requirementsConfident leading discussions and driving alignment across regions and functions
Agile Delivery
Experience working in Agile environmentsStrong with
JIRA and ConfluenceFamiliar with
Scrum/Kanban
Digital & Cloud Transformation Experience
Hands-on involvement in digital initiativesUnderstanding of
cloud migration challenges and technical dependencies
CMS & Integration Knowledge
Experience with
AEM Cloud or similar CMS platformsAbility to map processes, define user journeys, and document system integrationsWorking understanding of
APIs
and how multiple systems integrate into AEM
Nice-to-Have Skills
Direct experience with
AEM Cloud
or
AEM CMS
(hands-on configuration not required, but strong conceptual knowledge preferred)Postman
for API validationMiro / Lucidchart
for process mapping and journey designUnderstanding of
metadata and content architectureFinancial services or other
regulated industry
experience (e.G., healthcare)AEM or MarTech certificationsChange Management & Strategy Expectations
Candidate must have a clear
point of view on how AEM Cloud should be used
in an enterprise environmentRole is expected to
lead transformation, not just document requirementsShortlisting:
January 20Interview
HM Review:
By January 30Rounds:
Initial interview with HM (30 mins)Panel interview with 2–3 colleagues (30–45 mins)
Format:
All virtualAdditional Notes
The ideal candidate is proactive, fast-moving, and comfortable operating in complex, global environments.They should bring both
strategic thinking and practical delivery —able to define the future state while managing real implementation challenges.This role suits someone who thrives in transformation work and enjoys influencing both business and tech teams
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