Sales Effectiveness Coach

Your Moneris Career - The Opportunity

You will manage and collaborate with the SMB (Small to Medium Business) Sales Leadership team to provide sales effectiveness coaching for our sales centre and Regional agents to increase performance as it relates to sales approach, productivity, product knowledge, and achieving targets. This includes coaching agents on sales tools, products and services, and processes that are followed to enhance customer satisfaction and achieve revenue targets based on the defined SMB sales strategies Contract Term: 15 months. Location: You will be based in our Toronto or Montreal office, balancing in-office collaboration with remote flexibility. Reporting Relationship: You will report to the Senior Manager, Sales Effectiveness. Posting Type: Temporary Replacement. Salary Range: The expected base salary range for this role is $67,000 - $86,000. Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.

Your Moneris Career - What you'll do

• Design and implement a coaching and monitoring program for both Sales Centre and assigned Regional consultants that increases revenue generating Indicators.
• Engage with Sales reps on client prospecting visits and phone calls to assess performance capabilities and to assist increasing their abilities to increase sales.
• Drive sales effectiveness initiatives by thinking strategically and implementing your plan end to end.
• Partner with our teams to facilitate product training launches, refresher training with the goal to increase agent capability to achieve revenue targets.
• Create post-training support with system, product and process knowledge to increase agent success to improve adoption.
• Participate in development plans with the SMB Sales leadership team to enhance the skills of tenured agents.

Your Moneris Career - What you bring

• Ability to work under pressure in a fast paced environment.
• Organizational and time management skills, ability to meet deadlines and multitask.
• Self-starter with a hunter mentality and passion towards leading people.
• Experience influencing and collaborating in a matrix organization.
• Possess initiative and be motivated to succeed in a high-trust role.
• Experience meeting or exceeding sales targets.
• Experience that would set you apart Bachelor's degree in Business or a related field of study or equivalent work experience.
• 2-4 years of direct Sales experience in a sales prospecting role, outside sales considered an asset.
• Bilingualism in English and French is an asset.

Your Moneris Career - What you get

Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture.

A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website.

Learning & development programs and resources to grow your career.

#LI-Hybrid #OPS-IND

We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team. We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways.

Meet Moneris.

We’re the original Canadian fintech. Powering businesses—from the smallest micro-merchant to large enterprises—with the commerce solutions, expert knowledge and local support they need to reach their full potential. That’s why we exist. For 25 years and counting, we’re proud to be the partner Canadians rely on to kickstart their dreams online, expand to a brick-and-mortar space or find new ways to connect with customers in their community and beyond.

Our commitment to you. From coast to coast to coast, Moneris is proudly powering Canadian commerce for businesses, big and small. Our success is rooted in the dedication of our team members, whose skills, talent, and passion make it all possible.

We provide resources, opportunities and an inclusive environment that empower our people to drive their careers forward and, together, create a positive impact on Canadian businesses.

Powering Canadian commerce. Empowering you. Recognized for Inclusion Moneris is proud to be recognized as a 5-Star DEI Employer, reflecting our commitment to creating an inclusive, welcoming workplace where everyone belongs.

Moneris.com/careers