Senior Manager, Production

Senior Manager, Production – New Westminster

Reports to: Director, Manufacturing

You will lead the manufacturing production team and all associated responsibilities at ARC’TERYX One, our local manufacturing facility, focusing on continuous improvement of production processes to meet and exceed all manufacturing KPIs and targets including safety, quality, delivery, inventory, and cost.

Key responsibilities and accountabilities

• Oversee production operations, continually evaluating, and building synergy across production and other factory supporting teams.
• Accountable for all production pillars from raw materials to finished goods, ensuring all KPIs are being met or exceeded.
• Optimize ARC’One capacity through process and system improvement, influencing scalable product mix solutions and smart talent acquisition, retention, and development plans.
• Achieve alignment with Supply Planning on capacity plans for all product lines as well as delivery dates and shared KPIs.
• Develop effective workforce plans to ensure expected capacity is available or adjusted with alignment from stakeholders.
• Develop, implement, and evolve the necessary Key Performance Indicators (KPIs) to measure all critical activities related to production performance.
• Build and fully communicate daily, weekly, and monthly targets by department and ensure the factory management team is focused on pre‑aligned production priorities to deliver the results accordingly.
• Prepare and communicate production status updates and other relevant information to the Supply Chain team in weekly meetings, partnering to alleviate production delays and unexpected changes.
• Collaborate with Engineering and other production support teams to ensure the New Product Introduction process is meeting milestones; empower your team to provide and receive feedback to support mutual learning that contributes to design for manufacturability.
• Align with the Quality team on brand and product quality expectations and mentor and coach the right behaviors in the production team to uphold quality standards.
• Lead, mentor, coach, and develop a team of high‑performing Production Leaders by establishing appropriate levels of accountability, structure, and processes that drive the necessary behaviors to deliver results.
• Coach frontline leaders to collaborate with the training team to develop processes and strategies to identify knowledge, skill, and ability gaps, as well as high‑potential talents within all production teams, and develop a prioritized training plan to address our needs.
• Evolve our raw material planning and management process in our factory with our Planning team to create more visibility supporting the goals to reduce shortages and excess raw material.
• Support other special projects as assigned.

Qualifications

• Degree in Industrial/Mechanical Engineering or Operations/Manufacturing Management, or equivalent combination of education and experience.
• 10+ years of manufacturing experience and 5+ years in a leadership role (apparel manufacturing is a bonus).
• Ability to set a clear vision in support of the company vision, put plans together to deliver the vision, and communicate and align your team and cross‑functionally on the common vision and objective for optimal execution.
• Complete understanding of the product lifecycle process.
• Proven track record for setting up and maintaining an excellent manufacturing environment.
• Proven ability to influence and collaborate with a group of cross‑functional stakeholders.
• Demonstrated people‑leadership, mentorship, and project management skills.
• Initiative, agility, and commitment.
• Excellent interpersonal and communication (written and verbal) skills.
• Detail‑oriented with strong organizational skills.
• Proactive in identifying root causes of issues and developing solutions.
• Inspires breakthrough thinking and continuous improvement.

Total Rewards

We are committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Base pay is determined by your skills, experience, and level of responsibility.

• Health & wellbeing – Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender‑affirming care, and a 24/7 Employee Assistance Program.
• Financial wellbeing – RRSP matching and eligibility for the ARC’TERYX Annual Incentive Plan, and access to the Employee Stock Purchase Program where applicable.
• Time & Flexibility – Paid time off, wellness time, and a No Wasted Day program with dedicated paid days to get outside and explore.
• Family support – Parental leave top‑up and a nesting period for new parents.
• Growth, community & gear – Professional development opportunities, ARC’TERYX Academies (outdoor skill‑building events), Employee Belonging Councils, and access to employee discounts and Pro Deals on gear.

Equal Opportunity

ARC’TERYX is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

All programs may vary by role.