Client Success Manager Calgary

Client relationship coordination powers this on-site Calgary role at BigGeo, spanning data, contracts, onboarding, and commercial execution.As Client Success Manager, you will manage prospective and active client relationships across BigGeo’s Spatial Cloud ecosystem. You will coordinate discovery, contracting, technical onboarding, commercialization, launch, adoption, and expansion. Success depends on organization, communication, stakeholder coordination, and practical understanding of data workflows, licensing, and pricing.Key Responsibilities:
Manage client relationships across discovery, contracting, onboarding, and adoptionCoordinate meetings, technical sessions, reviews, decisions, and follow-upManage agreements, redlines, approvals, signatures, and contractual requirementsCoordinate samples, datasets, schemas, licensing, and secure S3 deliveryAdvance validated datasets toward Marketplace listings and go-to-market activitiesRequirements:
Five or more years in client-facing or operational rolesExceptional AI and organizational skills managing high-volume portfoliosStrong written and verbal communication with concise follow-throughAbility to build trust across technical, legal, commercial, and executive stakeholdersComfort discussing formats, APIs, cloud delivery, licensing, and pricingBring client success, project coordination, and data commercialization expertise to BigGeo’s Calgary-based Spatial Cloud team.
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