Senior Fraud Operations Business Analyst

Support fraud operations and business readiness as a Senior Business Analyst with Scotiabank in Toronto, connecting analysis, testing, and implementation.This position addresses operational pain points, data quality concerns, reporting gaps, system defects, and process exceptions within fraud management. You will work with cross-functional partners to document requirements, improve workflows, support user acceptance testing, and validate solutions against business and fraud control needs. The role also contributes to risk-aligned daily activities.Key Responsibilities:
Assess fraud initiatives and operational impactsDocument procedures, workflows, user stories, and requirementsSupport business readiness, knowledge updates, and implementation planningTrack defects and validate business and control requirementsMonitor fraud trends, policies, expectations, and technology changesRequirements:
Two or more years of relevant professional experienceAbility to identify root causes and assess impactsStrong written and verbal communication abilitiesStakeholder management, influencing, facilitation, and collaboration skillsRelevant post-secondary education or equivalent experienceBring fraud operations analysis, readiness planning, testing, and risk awareness to Scotiabank’s Senior Business Analyst team in Toronto.
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