Rq11661 - Software Developer - Crm - Senior

Experience and Skill Set RequirementsTechnical Skills (40%)Experience with Agile methodologiesExperience with Dynamics 365, Microsoft Power platform, and Azure solution designWorking knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologiesWorking knowledge of both low code development and custom development on Dynamics 365Working knowledge with Dataverse design and developmentWorking knowledge of development in Azure technologiesWorking knowledge of .NET, C#, JavaScriptWorking knowledge of DevOps, task boards, pipelines, etc.Experience (40%)Experience with cloud platforms such as Azure, Dynamics 365, Power PlatformExperience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.Experience with custom. Web API development, ASP.NET .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.Proficiency in all cloud service models: SaaS, PaaS, and IaaSCertifications in Dynamics 365 and Azure are preferredExperience with Agile methodologies including using kanban/task boardsExtensive experience developing in Dynamics 365 Customer Service (case management, Knowledge Management, Customer Service Workspace configuration), power platform, power apps (Model-Driven App, Power Pages, Canvas App), Custom PCF controls, development and Server-Side templating language Liquid.Experience with both low code development and custom development on Dynamics 365Communication Skills (20%)Strong communication skills to prepare documentation, including but not limited to;
reports, reviews, assessmentsAbility to present ideas and suggestions clearly and effectively and in a user friendly manner;
maintain a high level of customer service to both internal and external clients
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