Manager, Transportation Ops

We are committed to connecting Canadians through unique partnerships, our world‑class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!
Manager Transportation OperationsThe Manager Transportation Operations reports to the Director of Supply Chain Operations and is responsible for delivering leadership and operational excellence in inbound and outbound transportation, and customs and trade compliance. In this role, you will leverage your extensive expertise in logistics and operations management to optimize our transportation network and enhance operational efficiency. You will work closely with Supply Chain Distribution Management, Procurement and various Business Units (Wireless, Residential, Network, Media, Sports) to deliver superior service, drive innovation and continuous improvement to our customers. Your leadership will be critical in developing a high‑performing team and implementing best practices across all transportation operations.
Key Responsibilities
Oversee the management of transportation operations, including planning, execution, and optimization of logistics processes while ensuring compliance with regulations and company policies.
Foster relationships with external partners (carriers, third‑party logistics providers, vendors, regulatory agencies) to ensure compliance, service quality, and operational effectiveness.
Lead the development and delivery of financial plans and annual budgets related to the Transportation function.
Lead cross‑functional teams to ensure seamless coordination with Distribution, Customer Care and Business units.
Utilize advanced data analytics to assess key performance metrics (KPIs) and identify and drive decisions for continuous improvement initiatives to enhance service levels, reduce costs, and improve operational efficiency.
Leverage Lean and Six Sigma methodologies to optimize operational workflows.
Support initiatives and processes relating to transportation security to reduce infractions related to shortfalls and damages.
Partner with Procurement colleagues on all transportation related sourcing events and strategic negotiations.
Mentor and develop a high‑performing transportation operations team, fostering a culture of accountability, collaboration, and innovation and continuous improvement.
Provide oversight of customs related functions including brokers, to ensure compliance with CBSA regulations and corporate policies.
Required and Preferred Qualifications
10+ years of experience in transportation or logistics operations, with a proven track record of leadership and strategic planning.
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Engineering or related field;
a Master’s degree in Business, Supply Chain Management, Logistics, or related field is a plus.
Certifications such as Certified Supply Chain Professional (CSCP) or similar are a plus.
In-depth knowledge of transportation regulations, compliance standards, and industry best practices.
Strong problem‑solving skills and a proactive approach to leverage data in identifying opportunities for improvement and innovation.
Exceptional communication and interpersonal skills, capable of influencing stakeholders at all levels.
Strong working knowledge of customs and trade compliance.
Demonstrable results managing carrier and 3PL relationships.
Working knowledge of Accounting and Finance as it relates to Supply Chain Operations.
Understanding of supply chain and logistics principles, including demand forecasting and inventory management.
Proficiency in data analysis tools and software (Excel, SQL, Tableau/Power BI);
experience with transportation management (TMS) and route optimization software is an asset.
Knowledge of ERP systems such as Oracle and/or SAP and their integration with transportation operations is strongly desired.
Familiarity with ERP systems.
Familiarity with data visualization tools to present operational insights.
Strong leadership presence with the ability to manage complex projects, and prior experience leading and motivating teams.
Adaptability and resilience in a dynamic and evolving environment.
Collaborative mindset with a focus on fostering teamwork and partnerships.
To protect our people, brand and assets, a pre‑employment background check will be conducted. All candidates must clear a criminal background check. Depending on the role, a credit check and driver’s abstract may also be required.
Schedule : Full timeShift : DayLength of Contract : Not applicable (Regular Position)Work Location : 1 Mount Pleasant (083), Toronto, ONTravel Requirements : Up to 10%Background Check(s) : Criminal record and credit check
Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with candidates experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best.
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