Operations Manager at ABB Robotics
BlackBerry Inc.
Lead operational excellence in ABB's Robotics division as an Operations Manager, with a focus on customer satisfaction and continuous improvement. This hybrid role encompasses project management, engineering, and quality assurance. ABB is seeking an Operations Manager with over 12 years of experience in end-to-end operations management. You will develop customer-centric strategies aligning with ABB's global standards while driving KPIs related to safety, quality, and productivity. This role requires leadership in project execution and a commitment to Lean Six Sigma principles to enhance the organization's operational efficiency. Key Responsibilities:
- Develop and execute operations strategies aligned with business and functional goals
- Own accountability for delivering operations KPIs and project execution
- Champion continuous improvement and Lean Six Sigma culture across the organization
- Ensure ISO 9001:2015 compliance and quality management systems
- Collaborate with cross-functional teams to assess risks and enhance profitability
- Minimum 12 years in operations and project management
- Proven budget and performance management experience
- Strong inventory management and supplier relationships
- Proficiency in data analysis and customer satisfaction focus
- Excellent leadership and capacity planning skills
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