Indegene: Medical Information Manager (Canada)

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration and empathy.
What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it?We understand that you are looking for growth and variety in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We hire the best and trust them from day 1 to deliver global impact, handle teams and be responsible for the outcomes while our leaders support and mentor you.We are a profitable rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of this will lead to a truly differentiated experience for you.Medical Information Manager (must be based in Canada)
You will be responsible for:
Delivers high-quality, balanced and timely written or verbal medical and scientific information upon the request of health care professionals and consumers.Researches the appropriate sources of data / information to provide a quick, accurate and thorough response.Contributes to the development (research, outline, compose, review) and maintenance of standard and custom medical information responses in various formats to address vast array of inquiries.Liaises with third party contact center as it relates to Compliance with workflow procedures and standards
Inquiries requiring escalation or customizationCorrections resulting from quality control / case review activitiesNew hire or ongoing therapeutic area/product training, as applicable
Supports the generation of therapeutic area metrics and analytics;
maintains in-depth understanding of historic trends and insights of inquiries received.Maintains up-to-date medical information and knowledge management systems / repositoriesUnderstands and effectively applies and complies with appropriate ethical, legal and regulatory standards, including those for responding to unsolicited requests for information, on / off label inquiries, and product promotion.As applicable, reports any product quality complaints and adverse events to Quality Assurance / Drug Safety per corporate policies.Your impact:
The Global Medical Information Manager will sustain and promote company’s professional standing and integrity amongst patients, health care professionals and the pharmaceutical / biotech industry by delivering high quality responses to unsolicited requests for information. The Specialist is responsible for providing accurate, timely, balanced and up-to-date medical and scientific information to internal and external customers, globally. This role is responsible for developing and maintaining current, broad, and in-depth knowledge of pathophysiology, pharmacotherapy, and patient outcomes associated with assigned Alexion products and disease states.The employee carries out this role in accordance with departmental SOPs, corporate policy and other legal and regulatory requirements.Must have:
Qualifications
Experience in medical information function, including knowledge of regulations / guidelines and operationsStrong oral and written communication skillsAbility to work in team environment and collaborate with global medical information and cross-functional business partnersExcellent people and project management skillsKnowledge of IRMS medical information database (preferred)Experience with writing medical information content such as standard response lettersExperience in managing others within medical information departmentEducation
PharmD, PhD, or MDCompensation: $140,000 - $160,000CADEQUAL OPPORTUNITY
Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.
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