Principal Engineer - Retail Systems

Business Unit:
Store Support Centre (SSC)
Time Type:
Full-time
Description & RequirementsPrincipal Engineer, Retail Systemswho we arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future, including creating an equitable, inclusive, and growth-focused environment for our people.
about this teamThis team builds and operates the technology that powers world-class guest and educator experiences across lululemon’s global retail ecosystem. Its work spans core retail, cross-channel digital and guest experience capabilities, and enterprise platforms, with a focus on shaping the future of retail through reliable, scalable, intelligent technology and AI-enabled ways of building software.
The team owns and enables critical retail systems and platforms, including retail transacting platforms, educator experience and productivity tools, enterprise payments, store data and intelligence, retail expansion and reliability, wholesale/B2B technology, and contact center technology.
Our systems support some of lululemon’s most important guest and educator journeys. The team partners closely with retail operations, product, architecture, infrastructure, security, enterprise platforms, international markets, and business leaders to deliver secure, resilient, scalable technology with measurable business impact, while pushing the boundaries of how AI can transform retail technology.
core responsibilitiesAs a Principal Engineer, you will define the technical vision and implementation approach for major technology initiatives across lululemon’s global retail systems landscape. You will serve as the senior technical authority across complex, interconnected systems that support store transactions, educator tools, inventory visibility, payments, store intelligence, and retail operations, while helping transform how the organisation builds software through AI-enabled and agentic development practices.
You will collaborate closely with architects, product leaders, engineering teams, business stakeholders, and senior technology leaders to translate business strategy into durable technical direction, scalable system design, executable engineering roadmaps, and transformation plans. You will provide deep implementation expertise on architecture decisions, feasibility, operational implications, build-versus-buy decisions, technology selection, and implementation risk.
This role combines hands‑on engineering judgement with broad technical leadership. You will write high-quality production code when the most complex challenges require direct technical depth, while also raising engineering standards, improving system reliability, increasing delivery throughput, and advancing the use of AI and agentic development to strengthen the long‑term health of retail platforms and engineering practices.
You will influence across multiple teams without relying on formal authority, building consensus around technical direction, surfacing trade‑offs, and acting as a thought partner to technology leadership on how AI, engineering practices, and platform strategy can drive meaningful retail business outcomes.
select responsibilities include:
Define the technical vision, system design, and implementation approach for major retail systems initiatives that support global store, guest, educator, and omni‑channel experiences.
Serve as a senior technical authority across complex retail platforms, including POS, mobile commerce, endless aisle, enterprise payments, RFID, inventory systems, retail data, and AI-enabled retail capabilities.
Write high-quality production code to solve critical technical challenges when hands‑on expertise is required, including AI-enabled tooling, automation, and agentic development patterns where they create meaningful leverage.
Partner with architects, product leaders, engineering teams, business stakeholders, and technology leadership to translate strategy into scalable architecture, executable roadmaps, AI‑informed transformation plans, and operationally sound delivery.
Lead complex cross‑team integrations across retail platforms, shared services, enterprise systems, market‑specific capabilities, and emerging AI‑powered experiences.
Raise engineering standards across multiple teams, including code quality, reliability, observability, deployment readiness, technical debt management, operational excellence, and responsible adoption of AI‑assisted and agentic software development.
Identify and mitigate systemic technical risks, reliability gaps, integration complexity, platform constraints, AI governance needs, and technical debt that could impact store operations, guest experience, or enterprise scale.
qualifications
Bachelor’s degree in Computer Science, Information Systems, Information Technology, or equivalent experience;
Master’s degree preferred.
11+ years of progressive software engineering experience, with demonstrated expertise in large‑scale system design, technical architecture, and cross‑functional leadership across multiple technology domains.
Expert‑level coding ability, with a track record of writing production‑quality code to solve critical and complex technical challenges across multiple languages, frameworks, or platforms.
Deep experience reasoning across complex, interconnected systems and making durable technical trade‑offs that balance delivery needs, scalability, reliability, maintainability, cost, and organisational impact.
Experience using AI‑assisted development, agentic software engineering, automation, or emerging developer productivity tools to improve how teams design, build, test, deploy, and operate software.
Recognised technical depth in one or more engineering domains, with enough strategic breadth to assess system‑wide implications across adjacent platforms, AI capabilities, and business domains.
Proven ability to influence product strategy, investment decisions, technical direction, AI adoption, and business outcomes through credibility, clarity, sound judgement, and technical insight.
Strong communication skills, with the ability to explain complex technical concepts and act as a thought partner to engineers, product leaders, business stakeholders, technology leadership, and executive audiences.
Experience improving platform health, code quality, engineering practices, observability, resilience, deployment automation, incident reduction, and operational excellence across business‑critical systems.
Experience with retail systems, commerce platforms, store technology, mobile applications, payments, inventory systems, retail operations, or similarly complex distributed enterprise environments is preferred.
must haves
Acknowledge the presence of choice in every moment and take personal responsibility for your life.
Possess an entrepreneurial spirit and continuously innovate to achieve great results.
Communicate with honesty and kindness and create the space for others to do the same.
Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
Foster connection by putting people first and building trusting relationships.
Integrate fun and joy as a way of being and working, also known as not taking yourself too seriously.
compensation and benefits packagelululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this position is from $196,00-258,100 annually;
the base pay offered isbased on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
Extended health and dental benefits, and mental health plans
Paid time off
Savings and retirement plan matching
Parenthood top-up
Extensive catalog of development course offeringsPeople networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangementHybridIn-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
Authorization to work in the Canada is required for this role.
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at View email address on ca.hrm.tc. In your email, please include the position title, the location of the position and the nature of your request.The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI‑assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.
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