Ward Secretary - Emergency Department (PDH) #2026-40

February 20, 2026

NORTH WELLINGTON HEALTH CARE

PALMERSTON & DISTRICT HOSPITAL

POSTING #2026-40

WARD SECRETARY - EMERGENCY DEPARTMENT

(CASUAL)

One (1) casual Ward Secretary position is available in the Emergency Department at Palmerston & District Hospital, site of North Wellington Health Care.

This position is unionized with OPSEU, Local 226.

RESPONSIBILITIES:

Reporting to the Patient Care Manager, the incumbent is responsible for facilitating effective communication, providing reception and clerical support including (but not limited to): 

• Electronic registration/admission/discharge/transfer of Emergency Department patients


• Processing physician orders and consultation requests


• Arranging tests/procedures


• Accessing medical records and obtaining information for practitioners when required


• Arranging transportation


• Answering phones
  


• Completing requests for PTAC  authorizations


• Chart assembly, filing, copying


• Maintaining clerical supplies within the department


• Assisting with coordination of additional staffing needs


• Supporting break relief when required at Switchboard


• Assisting with turnover of rooms as appropriate when volumes are high


• Communicating with patient's and/or families to obtain additional demographic or emergency contact data when required

QUALIFICATIONS:

• Exceptional communication and interpersonal skills: cordial, professional and positive mannerism


• Excellent clerical proficiency: word processing, computer entry, reception, filing


• Strong organizational and time management expertise to cope in a challenging and often stressful environment


• Medical terminology course (or equivalency) preferred; or assume responsibility to complete the course within a specified time frame


• Previous unit clerk experience preferred


• Previous Meditech experience


• Detail orientated with demonstrated aptitude for utmost accuracy


• Satisfactory performance and attendance required


• Satisfactory Reference Checks required prior to start date


• Must provide a Police Vulnerable Sector Check


• Must complete a Pre-Employment Health Assessment prior to being hired
  

HOURS OF WORK: 

• As per department schedule (including weekends and statutory holidays)


• As per Collective Agreement

SALARY: $28.63 to $29.92 per hour 

Interested applicants please submit your cover letter and resume on BambooHR at the following link: by 4:00pm on February 28, 2026.

INTERNAL applicants please apply with your work email address.

EXTERNAL applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

North Wellington Health Care strives to create a respectful, accessible and inclusive work environment. Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities.

North Wellington Health Care is committed to providing and fostering a safe, healthy and respectful workplace for all employees, free from violence and harassment.