Program Manager, GTM Programs

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Overview

As a Program Manager on our GTM Programs team you will drive strategic programs that directly support the CROs revenue priorities and operational excellence across the go-to-market organization. Backed by intelligent automation that eliminates administrative overhead youll spend your time where it matters most: shaping program strategy aligning cross-functional executives managing risk and ensuring GTM initiatives deliver measurable business impact. This is a role for a proactive program manager who wants to operate at the intersection of GTM strategy and execution not just track a project plan.

What Youll Do:

Program Strategy & Delivery

• Own end-to-end delivery of GTM programs directly tied to CRO and GTM leadership priorities (e.g. pipeline generation sales productivity territory/segmentation GTM systems compensation/quota initiatives) ensuring alignment to business goals not just scope/timeline/budget.
• Translate ambiguous executive priorities into structured program plans phased roadmaps and clear success metrics.
• Independently manage a portfolio of concurrent cross-functional programs spanning Sales Marketing Customer Success RevOps and GTM Technology.
• Proactively identify quantify and mitigate program-level risks and dependencies; escalate strategically with recommended options not just problem statements to senior leadership.
• Lead change management for new processes tools and org changes driving adoption across GTM teams.
• Run executive-level program reviews steering committee updates and cross-functional working sessions; drive decisions and hold owners accountable to action items.
• Serve as a trusted advisor to functional leaders connecting program-level work back to broader GTM/CRO strategy.

Process & Workflow Optimization

• Leverage AI-driven automation and modern productivity tooling to eliminate manual PM overhead and maximize time spent on judgment-based strategic work.
• Use data (Salesforce Smartsheet BI tools) to monitor program health surface trends and inform leadership decisions going beyond status reporting into insight generation.
• Identify systemic inefficiencies across GTM workflows and lead process redesign efforts partnering with GTM Ops and GTM Technology teams.
• Continuously evaluate and pilot new intelligent tools to raise the bar on program management maturity across the team.

What You Bring:

• 5 years of program/project management experience with demonstrated ownership of cross-functional business-critical initiatives (SaaS or tech environment strongly preferred).
• Track record of managing programs with direct executive/senior-leadership visibility and competing priorities.
• Strong business acumen able to connect program execution to revenue and GTM strategy not just deliverables.
• Excellent judgment in risk identification and escalation; comfortable making recommendations not just surfacing issues.
• Sharp written and verbal communication skills including experience presenting to senior/executive stakeholders.
• Demonstrated success driving change management and adoption across diverse sometimes resistant stakeholder groups.
• Highly organized self-directed and comfortable operating with ambiguity in a fast-paced high-growth environment.

AI & Innovation Mindset

• Fluent with AI-enabled productivity and automation tools; treats them as core infrastructure for how you manage programs not a nice-to-have.
• Actively seeks ways to apply automation/AI to reduce administrative burden and increase strategic capacity across the team.
• Growth-oriented and curious; quick to adopt and champion new tools and ways of working.

Strongly Preferred

• Direct experience in Sales Operations Revenue Operations or GTM Strategy/Technology functions.
• SaaS experience in a high-growth environment.
• Hands-on experience with Salesforce Smartsheet Jira and Google Suite.
• Bachelors degree or equivalent experience.
• PMP PgMP or equivalent program management certification (nice to have not required).

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Required Experience:

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