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Online Survey Research Operations Manager

GMO Research & AI, Inc.

Manage online survey research operations for GMO Research & AI’s Asia Cloud Panel, overseeing field performance, sampling, cost ratios, and quality. Scheduling varies.As Project Manager, you will manage quantitative research across a multi-country research network supporting US clients. You will monitor completes, incidence rate, length of interview, screen-outs, and quota-filled targets while coordinating vendors and same-shift PM partners. Success requires proactive troubleshooting, documentation, and adherence to global processes.Key Responsibilities:
Monitor fieldwork performance against client specifications and standardsTrack cost ratios and optimize field efficiency proactivelyTune quotas and adjust sampling to meet targetsLearn advanced pre-screeners, mega quotas, and automatic samplingFollow global processes and maintain project accountabilityRequirements:
Three or more years of end-to-end quantitative study managementStrong command of planning, monitoring, risk, and deliveryFamiliarity with online survey and data collection platformsAbility to work independently within a global teamFlexibility for an eight-hour day between 08:00 and 21:00Support reliable online research delivery through field monitoring, cost ownership, advanced sampling, and disciplined quantitative project management.
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Vacancy posted 1 hour ago
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