Human Resources Business Partner
Gateway-Casinos-
Job Type: Full-Time
Starting Salary: $80,000.00
The Gateway to Your Future
As a passionate Human Resources Business Partner, you will collaborate with the management teams to build and ensure the success of their Human Resources strategies in the areas of recruitment, employee relations, compensation, benefits, training, performance management, employment legislation, policy interpretation and collective agreement interpretation. It requires extraordinary interpersonal skills and a passion for managing positive working relationships and an understanding of effective workforce planning to meet operational objectives.
The successful candidate will demonstrate an ability to operate in a unionized environment and exercise a high degree of discretion and judgment.
We Provide
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities
Key Responsibilities
Talent Acquisition
- Facilitate the recruitment process through the ATS system and workforce planning
- Assist department leaders in the preparation of job requisitions, use of the ATS system, interview questions and screening tools
- Provide administration and gatekeeping for recruitment and hiring activities and results. This includes onboarding, data entry, processing hiring documentation and assisting employees with their enrollment in the benefits and pension programs
- Work with HR Manager on recruitment initiatives and strategies
Leadership
- Support and coach Casino management to ensure familiarity and application of human resources practices, programs, policies and regulations for Casino operations
- Provide guidance to hiring managers through HR processes and procedures and help coach the leadership team in order to achieve a high performing culture
- Work with the Corporate OHS team in a lead role in health and safety, supporting the JHSC, ensuring thorough accident investigations, meeting WSIB reporting requirements, and overseeing modified work programs and claims management activities
- Monitor and follow up on employee health or injury related absences. Use a detail oriented, and resourceful approach to investigate, monitor and respond to information requests from third parties or insurers
- Facilitate and conduct thorough and confidential workplace investigations with a detail-oriented and resourceful approach to support a timely resolution
- Retain a thorough and updated knowledge of company programs, policies, procedures and gaming regulations. Liaise with government regulators to ensure compliance
- Retain a thorough and updated knowledge of human resources practices, legislation and policies to respond to employee and management inquiries
- Identify issues, recommend changes and facilitate and resolve/implement specific HR issues/changes
- Exercise due diligence on behalf of the Casino and provide sound and informed advice that is consistent in interpretation and application of policies, procedures, collective agreements, employee handbooks, and employment legislation
- Provide support and guidance to the Human Resources Coordinators and admin supports
- Provide back-up to other HR Business Partners as required
Employee and Labour Relations
- Work proactively with management, employees and the Union to ensure a productive and respectful workplace
- Coach and counsel managers on employee performance, best practices and effective communications (development and disciplinary)
- Provide guidance to managers regarding performance and attendance issues, and progressive discipline processes
- Support managers and employees through conflict and dispute resolution and coach managers with regards to labour relations issues and interpretation of collective agreement to ensure consistency across departments
- Work with Corporate LR team to advise on employee and labour relations issues on site and HR Manager to resolve grievances
- Provide expertise and guidance on application and interpretation of the Collective Bargaining Agreements and other Labour Relations functions, activities and processes
- Ensure timely and accurate communication and processing of collective agreement reports/initiatives e.g. seniority lists, Step 3 meeting minutes, various reports and minutes at labour/management meeting
Organizational Development
- Identify and implement key programs to further enhance employee engagement and professional development
- Support the design, implementation and ongoing delivery of Human Resource programs and initiatives
- Provide back-up for Manager Human Resources during times of absence
- Support HR processes and maintain accurate documentation for employee and departmental files and information systems
- Serve as a liaison between the property and corporate head office in the implementation and standardization of processes, policies and procedures
- Monitor and follow up on employee health or injury related absences. Use a detail oriented, and resourceful approach to investigate, monitor and respond to information requests from third parties or insurers
- Assist with the identification of training needs, the selection, development and delivery of appropriate programs
- Research, analyze, make recommendations and compile human resources statistics and practices
- Retain a thorough and updated knowledge of human resources practices, legislation and policies to respond to employee and management inquiries
What You Bring
- Post‑secondary diploma/degree in business administration or human resources management or equivalent combination of education and experience
- Minimum 5 years of progressively responsible human resources experience preferred
- Experience working within a complex unionized environment
- CHRP designation an asset
- Knowledge of all applicable HR legislation
- Knowledge of all HR functions and ability to develop, implement and administer programs
- Strong interpersonal, communication and negotiation skills
- Well‑developed critical thinking skills
- Ability to exercise a high degree of discretion and judgment
- Ability to build and maintain strong relationships and act as a facilitator
- A flexible team player with a proven ability to work successfully in a matrix reporting environment
- Strong computer skills in Microsoft Word and Microsoft Excel
Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team‑Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier‑free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
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