Lead Access Operations At Fronteracare

FronteraCare

FronteraCare seeks a dynamic Head of Access Operations in New Mexico to elevate autism care for families. Innovate referral processes and enhance service delivery in this hands-on role.In this pivotal leadership position, you will oversee the entire referral-to-care journey, focusing on intake, scheduling, and care coordination. Your expertise will help optimize operations supported by Community Health Workers while maintaining a premier experience for families. With a strong background in multi-market operations, you’ll help define and implement scalable solutions that improve care access and effectiveness.Key Responsibilities:

Direct day-to-day performance of intake, matching, and scheduling
Set operating expectations for service quality and documentation
Identify and resolve bottlenecks in workflows
Develop operational plans for new market expansions
Provide leadership and develop team members in access operationsRequirements:
10+ years in access operations or related healthcare roles
Experience managing operations across multiple states
Knowledge of payer requirements and authorization processes
Proven track record of developing effective operating models
Strong people leadership skills in complex environmentsTransform access to autism care in New Mexico by leading innovative operations at FronteraCare.#J-18808-Ljbffr

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Vacancy posted 2 hours ago

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