Senior Relationship Manager, Commercial Financial Services

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Job Description

What is the opportunity?

Your natural flair for providing advice and resolving intricate business challenges sets you apart from the crowd. This role focuses on professional relationship management and delivering top‑tier financial advice throughout the end‑to‑end industry. It brings together sales, products, risk policy, and market strategies to provide solutions tailored to individual needs. You will leverage highly‑developed experience with financial analysis, credit, and client acquisition relationships, as well as portfolio management expertise and a strong client service mindset.

What will you do?

• Apply past business development experience for prospecting and lead generation with new and existing clients.


• Demonstrate portfolio management and risk mitigation by reviewing financial statements, identifying trends, monitoring risk, and assessing needs for credit restructuring.


• Provide an exceptional client experience through superior business and financial advice.


• Leverage RBC’s expertise by identifying referral opportunities and making introductions with appropriate RBC partners.


• Collaborate and coordinate with cross‑functional teams to develop and execute client contact strategies.


• Champion digital enablement as an advocate for the RBC mobile application and wallet, promoting regular usage through education and guidance.

What do you need to succeed?

Must‑have

• Minimum 3‑5 years of commercial banking experience.


• Proven track record in business development and client relationship management.


• Credit skills, including risk assessment, financial analysis, structuring, and presentation of deals.


• Specialized industry expertise in a past role (e.g., real estate, healthcare, agriculture).


• Experience with emerging communications and technology such as web‑based meetings, social media, digital banking, and mobile applications.

Nice‑to‑have

• Strong communication and presentation skills.


• Deep knowledge of products and services depending on industry specialization.


• New client acquisition skills (pitching, lead generation, cold calling, referral asking).


• University degree, ideally in commerce, business administration, or related field.

What’s in it for you?

We thrive on challenge, progressive growth, and collaborative trust to help clients thrive and communities prosper. We care about each other’s potential, making a difference, and achieving mutual success.

• World‑class sales and senior leadership training with numerous development opportunities.


• A comprehensive total rewards program, including bonuses, flexible benefits, and competitive compensation.


• A focus on work‑life balance.


• A unique opportunity for personal and professional growth.


• Work in a dynamic, collaborative, progressive, and high‑performing team.

Job Skills

• Adaptability


• Business Development


• Client Centricity


• Communication


• Critical Thinking


• Curious Mindset


• Financial Acumen


• Practice Management

Location

4110 4 Ave, Whitehorse, Canada

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