Senior Logistics and Trade Compliance Coordinator

About the Role

We are seeking a highly organized and detail-oriented Senior Logistics and Trade Compliance Coordinator to join our Operations team. In this role, you will coordinate domestic and international shipments, manage shipping and customs documentation, and ensure the smooth, compliant, and cost-effective movement of goods. You will work closely with internal teams, customers, carriers, freight forwarders, and customs brokers to support on-time delivery and exceptional customer service. This is an excellent opportunity for someone with transportation, logistics, or international shipping experience who thrives in a fast-paced environment and enjoys solving problems, building relationships, and driving operational excellence.

Transportation & Logistics

• Manage end-to-end domestic and international logistics operations, including inbound materials, outbound finished goods, and intercompany shipments, ensuring on-time delivery and compliance with customer and regulatory requirements.
• Own relationships with carriers, freight forwarders, customs brokers, and logistics service providers, ensuring high service levels and reliable transportation solutions.
• Monitor and track shipments to ensure delivery commitments and customer expectations are met.
• Investigate and resolve shipping issues, delays, discrepancies, and freight claims.
• Obtain transportation quotes and evaluate shipping options to support cost-effective decision-making.
• Collaborate with Customer Service, Operations, and Sales teams to develop shipping solutions that meet customer requirements.
• Negotiate transportation rates, service agreements, and logistics arrangements to optimize cost, service, and operational efficiency.
• Monitor provider performance, address service issues, and maintain qualified alternative logistics providers to support business continuity and risk mitigation.

Customs & Trade Compliance

• Manage end-to-end customs documentation, including HTS classification, commercial invoices, and country-of-origin certificates to eliminate border delays.
• Maintain strict adherence to international trade laws, customs regulations, and global trade compliance programs.
• Manage customs clearance activities and ensure all documentation is accurate and complete.
• Ensure compliance with customs regulations, international trade requirements, transportation legislation, and company policies.
• Act as the primary liaison with customs brokers and regulatory agencies to facilitate efficient cross-border movement of goods.
• Maintain comprehensive transportation and import/export records, ensuring documentation accuracy, regulatory compliance, and audit readiness.

Continuous Improvement and Risk Mitigation

• Conduct regular internal freight audits and compliance checks, reducing customs penalties and clearing backlog risks.
• Identify opportunities to improve transportation processes, documentation accuracy, and operational efficiency.
• Support ISO requirements, continuous improvement initiatives, and departmental objectives.
• Contribute to KPI achievement, on-time delivery performance, and overall customer satisfaction.

Education

• High School Diploma required.
• Post-secondary education in Supply Chain, Logistics, International Trade, Business, or a related field is considered an asset.

Experience

• Experience in transportation, logistics, shipping coordination, or supply chain operations.
• Experience preparing shipping and customs documentation is an asset.
• Experience working with customs brokers, freight forwarders, and international shipments is preferred.
• Strong knowledge of import/export processes, customs regulations, international shipping documentation, and trade compliance requirements.
• Knowledge of import/export processes, customs regulations, and trade compliance requirements is considered an asset.
• Experience in an electrical manufacturing would be an asset.
• Experience mentoring, or supervising team members would be considered an asset.

Skills & Competencies

• Strong organizational and multitasking abilities.
• Excellent attention to detail and accuracy.
• Effective problem-solving and decision-making skills.
• Strong verbal and written communication skills.
• Ability to work independently and collaboratively across departments.
• Customer-focused mindset with strong relationship-building skills.
• Ability to manage multiple priorities and meet tight deadlines.
• Demonstrates accountability, initiative, and sound judgment.
• Commitment to safety, quality, and continuous improvement.
• Strong negotiation, vendor management, and relationship management skills.
• Ability to assess logistics provider performance and identify opportunities for cost savings and service improvements.

Working Conditions

• Frequent use of computers, spreadsheets, databases, and planning tools.
• Visits to production areas may be required.
• Safety shoes are required when entering production areas.

Additional Requirements

• Must successfully complete Transportation of Dangerous Goods (TDG) Training.
• Must be eligible to obtain and maintain Transport Canada security clearance.

• Manufacturing Operations
• International Shipping
• Logistics

Nautel is an award-winning company founded and headquartered in Nova Scotia. Nautel has earned an international reputation as a world leader in the design and manufacture of highly specialized large scale communications equipment. Nautel is home to over 225 employees spread across 4 locations and spanning three countries. At Nautel, we feel fortunate to be leaders in an industry that serves billions of people worldwide by supporting the delivery of critical news and information to those who need it. We believe that new ideas and fostering an innovative culture is fundamental to our success, and we encourage our people to embrace these same principles. Nautel is a cutting-edge company where employees work within a team-based environment, and the effort of every team member is integral to our success.

We understand that there is no such thing as a perfect candidate, and you do not need to have 100% of the listed requirements in order to apply. You do need to feel energized by the opportunity and want to work as part of our team and operate demonstrating the behaviours below.

At Nautel, we are people who: Work as part of a team, Are accountable for our actions, Operate with integrity, Understand the customers' view, Challenge the status quo and embrace change, Communicate effectively, Operate with safety as a priority.

Nautel values diversity; we are committed to creating and maintaining a diverse, equitable, inclusive and collaborative workplace.

If you require accommodation during the recruitment process, please advise us.

Background checks will be undertaken for all roles.