Intermediate - Business Analyst ( Contract )

Company Description

System Canada resources have a broad range of skills in different technologies.  The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Job Description

No of positions : 8

Key Accountabilities, Duties & Responsibilities:

· Perform fit/gap analysis and document potential software implementation challenges  
· Plan and facilitate requirements-gathering sessions with Corrections Clients to elicit and develop requirements for software implementations and enhancements  
· Author clear, concise and complete Requirements Specification and Conceptual Design documentation  
· Collaborate with Project Managers, Developers, and Testers during all phases of the software development life-cycle 
· Assist in the triage of Client-reported issues  
· Participate in the planning and verification of software releases  
· Create release documentation  
· Develop application training material for both internal and external use  
· Deliver application (Train-the-Trainer (T3) and End-User) training in a classroom/group setting at Client sites 
· Maintain strong Client relationships and be a positive representative for the company 
· Regularly travel to client sites for essential project activities  
· Proactively identify and escalate project issues and risks  
· Provide mentoring and training to internal staff members with regard to Client business processes and product offerings  
· Employ and adhere to the processes and procedures adopted by Syscon for all phases of project work  
· Contribute to the improvement and growth of the organization with new ideas  
· Participate in continual professional development  
· Perform other duties as assigned  
· -5 years of experience as a BA in the Corrections, Finance or Medical domain  
· 3-5 years of experience authoring use cases and functional requirements, and designing software solutions  
· Previous experience working with external Clients and End-Users  
· Previous experience with diverse software development methodologies (e.g. Waterfall, Agile, RUP)  
· Previous experience implementing Commercial-off-the-Shelf (COTS) software solutions  
· Previous application or business experience related to the Corrections industry is an asset