Senior Product Solutions Consultant

Novara provides safety and operational risk management software that empowers organizations to identify and resolve issues before they become incidents. Through the Flex and Risk Management Center platforms, Novara helps organizations address operational risk proactively by unifying data, increasing workforce engagement, and proactively managing risk. Novara’s combination of training, software, and tools puts people and safety first while protecting critical operations.

Position Description:

As a Senior Product Solutions Consultant at Novara, you will drive growth and deliver value-driven solutions to prospective clients using Novara’s Environmental, Health, Safety, Quality and Sustainability (EHSQ+S) software solutions. This role combines deep EHSQ+S domain expertise, product knowledge, technical credibility, consultative selling, and strategic thinking. Serving as a senior individual contributor and player-coach within the Pre-Sales organization, you will lead by example on complex sales opportunities while coaching and developing Novara’s Sales Engineers. You will bridge the gap between the revenue organization, including Pre-Sales, Sales, and Customer Success, and the Product team. Working closely with Sales and Product leadership, you will develop strategies for engaging prospects, understanding client needs, improving win rates, strengthening team capabilities, and delivering value-driven solutions.

Responsibilities:

Sales Support

• Work closely with the solutions engineering team by training and equipping the team with EHSQ+S expertise.


• Arm the sales team with strong content and identify new ways to use Novara products to best deliver business solutions jointly with our clients.


• Provide technical support throughout the sales process by proactively scoping solutions using Novara products, supplying technical answers that the sales team relies on, and ensuring the “technical close” in the sales process to meet prospect needs.


• Serve as the voice from the market by providing intelligence on what prospects plan to do with our products to improve their business.


• Educate clients and prospects on how Novara can fit into their EHSQ+S and compliance ecosystem and provide value.


• When necessary, lead the creation and execution of product demonstrations and proof of concepts for complex EHSQ+S prospective clients.


• Collaborate with sales team members on presentations and configured demonstrations.


• Assist in sales training to strengthen sales team knowledge of product capabilities and competitive sales strategies and tactics.


• Own the RFP process from a solutioning standpoint. Work closely with account executives to complete RFP questionnaires and product RFP response packages that put Novara in the best position to win RFP business.


• Build an understanding of competing products and companies, and what differentiates Novara.

Subject Matter Expertise

• Build templated forms (no coding required) within the platform that solve core EHSQ+S use cases, and train team members on these processes and how to position the platform to address them.


• Monitor industry trends to ensure Novara products are continually positioned for success.


• Provide in-depth EHS expertise and insights, serving as a consultant and resource to colleagues and cross-functional teams.

Product

• Collaborate closely with the Product team, Solutions Engineers, and Subject Matter Experts to ensure prospect and market feedback related to product features and functionality is incorporated into the product roadmap.


• Gather and centralize product feedback from Sales activities (Solutions Engineers and Account Executives), and help prioritize enhancement requests.


• Act as the voice of the Sales team to Product Management.

Marketing

• Attend select conferences and trade shows as part of the event team, preparing and delivering presentations, conducting product demonstrations, and engaging with clients and prospects to answer questions.

Knowledge, Experience, Requirements:

• 10+ years of experience in the Environmental, Health, and Safety (EHS) industry.


• 8+ years of experience in Solutions Engineering or Pre-Sales Engineering within a SaaS environment (EHS experience preferred).


• Deep understanding of Environmental, Health, and Safety principles and best practices.


• Technical expertise with SaaS platforms and cloud technologies.


• Excellent communication skills, with the ability to explain complex technical concepts to a variety of stakeholders.


• Demonstrated ability to coach, mentor, and develop Solutions Engineers or other client-facing professionals.


• Proficiency with CRM platforms (e.g., Salesforce) and technical sales tools.


• Bachelor's degree or equivalent work experience required; degree in Business Administration, Marketing, Computer Science, Engineering, or a related field preferred.


• Strong sales mindset with the ability to align Novara's value proposition to prospect pain points.


• Experience with document generation and business process automation is a plus.

Compensation:

Annual Base Salary Range of 195k-220k CAD

Annual Bonus Opportuntiy of 15%

As a growing company,  Novara   values its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, and No-cost Mental Health Benefits.

About Novara

Novara provides safety and operational risk management software that empowers organizations to identify and resolve issues before they become incidents. Through the Flex and Risk Management Center platforms, Novara helps organizations address operational risk proactively by unifying data, increasing workforce engagement, and proactively managing risk. Novara’s combination of training, software, and tools puts people and safety first while protecting critical operations.

Novara, a Providence Equity portfolio company, provides safety and operational risk management software that empowers organizations to identify and resolve issues before they become incidents. Through the Flex and Risk Management Center platforms, Novara helps organizations address operational risk proactively by unifying data, increasing workforce engagement, and proactively managing risk. Novara’s combination of training, software, and tools puts people and safety first while protecting critical operations.

Novara launched January 1 2026, as an independent company, a spin-off of the Flex and RMC software businesses formerly part of KPA.

Don’t meet every job requirement? At Novara, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If you’re excited about the role but your past experience doesn’t align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles.

Please note that we may use AI tools to assist in the initial screening of resumes to help identify qualified candidates more efficiently. All decisions are reviewed by a human recruiter, and no hiring determination is made solely by automated means. 

Novara is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast-feeding and/or pregnancy-related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally-protected status in accordance with the requirements of all federal, state and local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

If you need assistance or an accommodation due to a disability, you may contact us at [email protected] .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.